Audi Grapevine
Grapevine, TX
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See Below I arrived at 7:00am and things were busy. Only waited a couple minutes for the next available tech. Had my loaner and out the door in about 10 min. Se I arrived at 7:00am and things were busy. Only waited a couple minutes for the next available tech. Had my loaner and out the door in about 10 min. Service was done that day by 3:30 pm for the 55K service with tire rotation and alignment. More
Took good care of my F-150 I purchased there Had to get a spray-in bedliner installed, and they took real good care of me. Also had tint installed on the front driver & passenger windows and it c Had to get a spray-in bedliner installed, and they took real good care of me. Also had tint installed on the front driver & passenger windows and it came out beautifully. I recommend highly. Great staff! More
Always a great experience for my Audi service David was excellent in making sure I knew and agreed with the service items, and in keeping me informed of the progress and final findings and actions David was excellent in making sure I knew and agreed with the service items, and in keeping me informed of the progress and final findings and actions. The waiting area can't be surpassed with snacks, drinks and Chick-fil-a chicken biscuits available to take the morning edge off. But the SAME DAY APPOINTMENT and out by noon on a Saturday was especially great. This is one dealership that understands what the service customers want and need, and goes beyond. More
Awesome service as usual at Audi Grapevine service department. Rene Laurel is always very helpful and easy to communicate with. The entire service department is wonderful! department. Rene Laurel is always very helpful and easy to communicate with. The entire service department is wonderful! More
Quality service in a timely manner Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers ha Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers happy. No issues. Well done. More
Service I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everyth I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everything was timely!!!! More
Vernon went above and beyond to make sure my service was done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employ done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employee working at Audi grapevine. Great work comes from a great leader. More
Excellent service from pull-up to pickup. Constant communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. More
Quick & Clean I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. More
Kenny and Zhiyang were fantastic to work with from the initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more concerned with a happy customer than doing the minimum. More