Back

Audi Grapevine

Grapevine, TX

4.7
1,123 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 1,124 reviews

October 07, 2019

See Below I arrived at 7:00am and things were busy. Only waited a couple minutes for the next available tech. Had my loaner and out the door in about 10 min. Se More

by LReef77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
October 07, 2019

Took good care of my F-150 I purchased there Had to get a spray-in bedliner installed, and they took real good care of me. Also had tint installed on the front driver & passenger windows and it c More

by GB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Wangen
October 07, 2019

Always a great experience for my Audi service David was excellent in making sure I knew and agreed with the service items, and in keeping me informed of the progress and final findings and actions More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fleming
October 05, 2019

Awesome service as usual at Audi Grapevine service department. Rene Laurel is always very helpful and easy to communicate with. The entire service department is wonderful! More

by BW
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
October 05, 2019

Quality service in a timely manner Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers ha More

by MichaelO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Ortega
October 03, 2019

Service I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everyth More

by Norman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
October 03, 2019

Vernon went above and beyond to make sure my service was done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employ More

by Sean
Recommend Dealer
Yes
Employees Worked With
Vernon
October 02, 2019

Excellent service from pull-up to pickup. Constant communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. More

by Rickk100
Recommend Dealer
Yes
Employees Worked With
Vernon Burns and ms. Jules
September 30, 2019

Quick & Clean I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. More

by KatCan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
September 30, 2019

Kenny and Zhiyang were fantastic to work with from the initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Kenny Nguyen and Zhiyang Chen
...
90
...