Audi Grapevine

Vehicle Service Had our initial service performed on our Q5. The service advisor was very communicative and provided excellent service. Wait time for the vehicle to Had our initial service performed on our Q5. The service advisor was very communicative and provided excellent service. Wait time for the vehicle to be serviced was not excessive. More

Excellent service as is the norm I like going electronic with the servicing process. Only issue with electronic servicing is when questions arise. In this service, Audi electronical I like going electronic with the servicing process. Only issue with electronic servicing is when questions arise. In this service, Audi electronically recommended I replace or watch 3 out of 4 tires. I thought 3 tires recommendation was odd, in that I would never put 3 new tires on with 1 old tire, so I disregarded the recommendation for now. More

Excellent service. I stop by without an appointment for a warranty service. I was accommodated and the car was checked. all this done in less than 1 hour warranty service. I was accommodated and the car was checked. all this done in less than 1 hour More

Yearly service Rene Laurel is my service representative and I'm fortunate to have him. He is friendly, courteous, and professional. My car received it's yearly mai Rene Laurel is my service representative and I'm fortunate to have him. He is friendly, courteous, and professional. My car received it's yearly maintenance check and oil change in a timely manner. Rene kept me posted on the status of my car while I was away. I'm completely satisfied. More

Service Department is amazing Rene is a pleasure - he makes sure everything is perfect! Rene is thoughtful, professional and considerate of my time. I highly recommend this service Rene is a pleasure - he makes sure everything is perfect! Rene is thoughtful, professional and considerate of my time. I highly recommend this service department and Rene. More

Audi Grapevine Service rocks! Quick service and does the job right the first time. Audi cars are the best and this is the place to go for service. Thank you! Quick service and does the job right the first time. Audi cars are the best and this is the place to go for service. Thank you! More

Daniel was so kind and helpful. He made our choice very easy even though we were not planning to make a decision that day. We LOVE our new q3! easy even though we were not planning to make a decision that day. We LOVE our new q3! More

Ricky took over for another sales person who was not very well informed. Ricky was very well-informed and very helpful to me. He was responsive over task and willing to do as much online as possible. There w well informed. Ricky was very well-informed and very helpful to me. He was responsive over task and willing to do as much online as possible. There was also a finance gentleman that brought the Papers out for me to sign. The car was delivered the next day. Super helpful and kept the social distancing in place. More

My experience at Audi Grapevine has been wonderful. After driving a Corolla for 11 years, it was time for an upgrade. I’ve been eyeing Audi for awhile, and I saw that Audi Grapevine had an A4 that ca After driving a Corolla for 11 years, it was time for an upgrade. I’ve been eyeing Audi for awhile, and I saw that Audi Grapevine had an A4 that caught my attention. My wife and I went to the dealership 15 minutes before closing because we were looking at other cars earlier that day. We were primarily interested in test driving and Joe Peer helped us out. He is very kind and helpful. He answered all my questions and then answered all my wife’s questions. We ended up loving the car and decided to purchase it. Audi Grapevine has haggle-free pricing, which saved a lot of time and headache going back and forth. All the fees were reasonable so we decided to proceed. Jake Kaufman helped us with financing. He didn’t waste our time trying to sell products we didn’t express an interest in. He was very nice and helpful. However, when looking at extended warranties, Jake told us it began at the original in service date. This was wrong and it began the date of purchase, which is a mistake that benefited us. We got an extended warranty, but ended up changing our mind a few days later. We ended up leaving close to 9pm and we were pleasantly surprised to see Joe still there to a thank us. With regard to cancelling the extended warranty, Joe and Jake answered our questions and were very respectful about our decision to cancel. The cancellation process was very easy and I was impressed that no one was being pushy. When I took delivery of the vehicle, Joe answered all our questions. I’ve also had random questions in the weeks since purchasing the vehicle, and he has been very responsive. Overall, my wife and I believe this to be one of our best car buying experiences. I highly recommend this dealership and Joe Peer to anyone considering purchasing an Audi. More

Wonderful service and knowledgeable sales and financial team. I am really glad I made the choice to stop at Grapevine Audi. If not, I would have never known the great experience in purchasing my vehicle. T team. I am really glad I made the choice to stop at Grapevine Audi. If not, I would have never known the great experience in purchasing my vehicle. Thanks Joe and Jake!! More