Audi Grapevine

Battery Needed exchanging Easy to make an Appointment. Rene was awesome (as usual). Kept me informed. Arranged for Lyft rides to/from the Dealership. Work was completed on time Easy to make an Appointment. Rene was awesome (as usual). Kept me informed. Arranged for Lyft rides to/from the Dealership. Work was completed on time More

First class treatment of customers, high quality workmanship I bought my first Audi here two and half years ago and continue to be impressed with the service experience. They do a really good job finding the so I bought my first Audi here two and half years ago and continue to be impressed with the service experience. They do a really good job finding the source issues, and work with the warranty company for you when appropriate. Really glad I bought a service package too, since it ended up saving me money. More

Great Service This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you fee This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you feel like you are their only guest, even in a room full of service customers. Highly recommend! More

I called on a Monday and got an appointment with a loaner car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. More

Great experience with Eric! Eric helped to me understand the whole service details and even sent me all the multi point inspection details via email. I am very satisfied with the Eric helped to me understand the whole service details and even sent me all the multi point inspection details via email. I am very satisfied with the service provided! More

Eric was great! I appreciated his honesty and professionalism. Price was not to bad and tires look good. Will be back to Grapevine for my next service. professionalism. Price was not to bad and tires look good. Will be back to Grapevine for my next service. More

Cris Zamora always provides excellent service and is always professional and friendly. Very happy with the overall customer service provided by the entire service team. always professional and friendly. Very happy with the overall customer service provided by the entire service team. More

Very Pleasant experience overall! Super friendly! Never pushy. Got the 2020 S5 Prestige Coupe at a fair price! Thank you for a great deal Audi Grapevine! Traded in my 2018 S4 and worke Super friendly! Never pushy. Got the 2020 S5 Prestige Coupe at a fair price! Thank you for a great deal Audi Grapevine! Traded in my 2018 S4 and worked out a great deal on the S5. More

personable, friendly, helpful Rene Laurel is always great to work with. He is helpful and explains in a calm voice. Gets the job done. Everyone greeting me has a smile. Rene Laurel is always great to work with. He is helpful and explains in a calm voice. Gets the job done. Everyone greeting me has a smile. More

As always, timely professional service with a smile. As always, timely professional service with a smile. As always, timely professional service with a smile. Repetitive verbiage simply to satisfy the 25 w always, timely professional service with a smile. As always, timely professional service with a smile. Repetitive verbiage simply to satisfy the 25 work minimum requirement (a bit on the odd side). More