Audi Grapevine

Jessica was great. She was friendly, helpful, gave the appropriate number of status updates. The waiting area was comfortable and everyone I came in contact with was very professional. appropriate number of status updates. The waiting area was comfortable and everyone I came in contact with was very professional. More

The place is very clean and everyone is extremely friendly in the Service Department . Do miss the snacks, lol I also enjoy the car washes. friendly in the Service Department . Do miss the snacks, lol I also enjoy the car washes. More

i always have a great experience with the audi advisors. they keep me informed via the tools at their disposal (e.g. texts and emails) and service is relatively quick. i also appreciate the $49 special on t they keep me informed via the tools at their disposal (e.g. texts and emails) and service is relatively quick. i also appreciate the $49 special on the oil change. i am however disappointed audi grapevine tried to charge me $139 to change a pollen filter. it is a $20 part and 5 minutes of labor. i declined and did it myself. More

Vernon burns was absolutely amazing. The service was great the waiting area staffers clean. The entire staff was great. I will definitely be back. Thank you. great the waiting area staffers clean. The entire staff was great. I will definitely be back. Thank you. More

I purchased my 2019 A6 from another dealership but now grapevine Audi is my favorite thanks to Rene Laurel my advisor my next purchases grapevine Audi period grapevine Audi is my favorite thanks to Rene Laurel my advisor my next purchases grapevine Audi period More

Upon arrival I was greeted and dealt with immediately. I just about 2 hours I was ready to go with a properly maintained and clean car. just about 2 hours I was ready to go with a properly maintained and clean car. More

No matter who I talked to about questions on my new A4 Audi I was greeted warmly and helped immediately! All features of my new car were explained and shown in person! I am grateful to Shaun, Jonathan, Audi I was greeted warmly and helped immediately! All features of my new car were explained and shown in person! I am grateful to Shaun, Jonathan, Joel, and, of course, Aspen! (and others but I didn't catch all their names!) Great Car.... Great Service!! God Bless You All! More

The service department was wonderful in assisting with issues with my Q7 not starting. They kept me updated on progress throughout whole ordeal. Audi care was terrible. They had to send 4 tow trucks to t issues with my Q7 not starting. They kept me updated on progress throughout whole ordeal. Audi care was terrible. They had to send 4 tow trucks to try to figure out how to tow a 1 year old Q7. The towing companies they use should know the ins and outs of Audi’s. The service department showed me The location and how to use the shift lock if this issue happens again. More

I LOVE the fact that they communicated with me regularly throughout the process - they didn't leave me hanging, wondering what was going on as they tracked down a Q3 with the features we wanted. On top of throughout the process - they didn't leave me hanging, wondering what was going on as they tracked down a Q3 with the features we wanted. On top of that, they were very aggressive in pricing, granting us a great deal on our new car! More

Great experience Robert is a great sales man and the dealership was wonderful to work with We look forward to working together in the cute dealership was wonderful to work with We look forward to working together in the cute More