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Audi Grapevine

Grapevine, TX

4.7
1,125 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,125 reviews

September 30, 2020

Great service department!Rene does a great job! Very Great service department! Rene does a great job! Very service oriented. Always giving great advice on what is best for our two Audi’s , to keep then More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

September 29, 2020

Appreciate the service and all was well done. I would appreciate the dealership making more loaner cars available, as I was unable to obtain a loaner despite scheduling an appointment. I was told they h More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 29, 2020

I brought my Q5 in for an oil change. Vernon was efficient enough to mention a recall I may have missed. He also asked my permission if I would like my car washed. I thought that was sincerely nice More

by jfelahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 26, 2020

Joel Gogue is awesome...he's efficient, well mannered, and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! More

by Beverly Spillyards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

September 26, 2020

Great service experience. Timely and professional. In and out in the same day for my 30,000 service. Car was clean and ready right on time. More

by brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 26, 2020

Jared & his team always take great care of me and my vehicle. What a pleasure it is to spend money with him. It's a 2018 with right at 50K miles and no issues what-so-ever. He makes my visits always More

by TomBoyDFW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Mikeska
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

TomBoyDFW responded

You are most welcome!!!

September 24, 2020

Joel, always takes good care of us and ensures the the service is completed on time and within budget. He goes above and beyond for us. More

by Monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

September 23, 2020

Great service. Friendly. I had to call to check on my car but finally got my car fixed. Shocked that the side sensors were not under warranty. More

by krevard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 22, 2020

I had an appointment for service and arrived on time and was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after More

by Lynn.drcham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Mikeska
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 22, 2020

In my recent visits at Audi Grapevine the service has been nothing less than outstanding. The services rendered have been prompt and met with professionalism. More

by david4frank7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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