Audi Grapevine
Grapevine, TX
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Great service department!Rene does a great job! Very Great service department! Rene does a great job! Very service oriented. Always giving great advice on what is best for our two Audi’s , to keep then Great service department! Rene does a great job! Very service oriented. Always giving great advice on what is best for our two Audi’s , to keep then in tip top condition! More
Appreciate the service and all was well done. I would appreciate the dealership making more loaner cars available, as I was unable to obtain a loaner despite scheduling an appointment. I was told they h appreciate the dealership making more loaner cars available, as I was unable to obtain a loaner despite scheduling an appointment. I was told they had all been reserved already. I was provided with transportation via Lyft and that was fine, but I still did not have a vehicle to drive while waiting on my service to be completed. More
I brought my Q5 in for an oil change. Vernon was efficient enough to mention a recall I may have missed. He also asked my permission if I would like my car washed. I thought that was sincerely nice efficient enough to mention a recall I may have missed. He also asked my permission if I would like my car washed. I thought that was sincerely nice. BTW, the car had just come back from a 2K road trip and really needed a good bath. Car was immaculate when I got it back. I enjoy the service I get with Audi of Grapevine. I continue to recommend them when I can. More
Joel Gogue is awesome...he's efficient, well mannered, and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! More
Jared & his team always take great care of me and my vehicle. What a pleasure it is to spend money with him. It's a 2018 with right at 50K miles and no issues what-so-ever. He makes my visits always vehicle. What a pleasure it is to spend money with him. It's a 2018 with right at 50K miles and no issues what-so-ever. He makes my visits always so pleasant! More
I had an appointment for service and arrived on time and was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after an initial inspection that some service that I thought was due was not needed at this point. Over all it was a very good experience. More
In my recent visits at Audi Grapevine the service has been nothing less than outstanding. The services rendered have been prompt and met with professionalism. been nothing less than outstanding. The services rendered have been prompt and met with professionalism. More