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Audi Grapevine

Grapevine, TX

4.7
1,125 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,125 reviews

October 08, 2020

I could not be more satisfied. Rene helped me upon arrival, his findings were not what I wanted to hear. I was not pleasant to him and was very brash about his data. I'm car smart and a hands on guy. More

by Marvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 13, 2020 -

Audi Grapevine responded

Thank you Marvin for your kind words for Rene! We are thrilled that he provided you with an extremely helpful service visit. We look forward to your business with us again!

October 08, 2020

I made an appointment for the two year service maintenance on my car and was told the service would take about 1 - 1 1/2 hours. Michael noticed that I indicated I would wait while the car was bei More

by tcmarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Nov 13, 2020 -

Audi Grapevine responded

Thank you tcmarsh for your kind words for Michael! We are thrilled that he provided you with a thorough service visit. We look forward to your business with us again!

October 08, 2020

Nothing more frustrating than grabbing nails in 2 tires!!! Thank you Chris for walking me through the process, but making the time to get it done timely! More

by Sophia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zamora
Nov 13, 2020 -

Audi Grapevine responded

Thank you Sophia for your kind words for Chris! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 07, 2020

I took my A6 as a light appeared on my dash board that required immediate assistance. I made an appointment for Tuesday at 7:00am. Eric was onsite to greet me, took down all the information and off went More

by alcramer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Juarez
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Eric! We are thrilled that he provided you with an informative, friendly, and stress-free service visit. We look forward to your business with us again!

October 06, 2020

Great experience buying new vehicle from Sales (Luis), General Manager, and Financing. The young lady that helped introduce amazing technology on the car was amazing as well. Great job More

by C Gould
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Luis! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!

October 06, 2020

Joel is and has been phenomenal since I've been a customer of this dealership, which is 4 yrs now. It started with the General Manager, then my sales people, and then to service even when Joel wasn't More

by K Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Joel and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

October 05, 2020

The Audi Grapevine location is hands down the best. Do not go to the Downtown FTW location it will turn you away from buying an Audi. If you go to the Grapevine location, everyone there from sales to serv More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Mikeska
Nov 13, 2020 -

Audi Grapevine responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

October 05, 2020

Great service, never have had any issue. Chris Zamora was great. I got the 40K service, received a loaner, everything was good. Great Service, very happy More

by Texaspty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zamora
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Chris! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 05, 2020

The professionalism of Daniel Greer was extraordinary. He answered every question posed and fully explained all aspects of the process. You should consider him a real asset to your dealership. More

by jfsteps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Greer
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Daniel! We are thrilled that he provided you with a professional, extraordinary car buying experience. Congratulations on your new car!

September 30, 2020

Service techs are knowledgeable and friendly. Vernon was no exception. Have always gotten great service since we purchased our Q in 2016. Nice dealership. Very professional. More

by williams1420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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