Audi Grapevine
Grapevine, TX
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Super friendly, very helpful and most definitely patient. Highly recommend to my friends and family. Tech support had their hands full with not so tech person. Highly recommend to my friends and family. Tech support had their hands full with not so tech person. More
Always efficient, ease of the process is great. Joel Gogue in service is THE BEST. Everyone polite, checking to make sure I had been helped. Waiting lounge is pristine and Covid protocols appeared to be Gogue in service is THE BEST. Everyone polite, checking to make sure I had been helped. Waiting lounge is pristine and Covid protocols appeared to be followed throughout by the dealership More
The service is awesome! Chris Zamora, accommodate me for immediate appointment. I was able to drop my car, get a loaner, fix the car, and all on the same day. immediate appointment. I was able to drop my car, get a loaner, fix the car, and all on the same day. More
Thank you for excellent service - I got an appt quickly after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very com after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very comfortable waiting area with wifi. More
Great experience Very helpful and considerate I liked Great experience Very helpful and considerate I liked the attitude of the staff and their commitment to helping keep me safe Area was very clean Great experience Very helpful and considerate I liked the attitude of the staff and their commitment to helping keep me safe Area was very clean More
Service was wonderful as usual! Work was done in a timely matter! Everyone was very friendly and mask safe. The car wash was very appreciated. Thanks, Vernon! timely matter! Everyone was very friendly and mask safe. The car wash was very appreciated. Thanks, Vernon! More
They gave me peace of mind that was much needed after being in a car accident that was of no fault of mine. The shop the insurance sent my car to for repairs gave false and alarming information. So, I ca being in a car accident that was of no fault of mine. The shop the insurance sent my car to for repairs gave false and alarming information. So, I came out of pocket to bring it into the dealership and that put my mind at ease after running two different diagnostics for the two concerns. I've always brought my car into the dealership, because I can trust them and they don't mind showing you the problem if you request. Hats off to the service technician! More
Eric was very helpful and got my sq5 done very quickly. He also gave me a loaner basically when it arrived and we were finishing up the paperwork from my dropoff. Instead of just saying we dont have any lo He also gave me a loaner basically when it arrived and we were finishing up the paperwork from my dropoff. Instead of just saying we dont have any loaner to give. More
45,000 mile service and a follow-up to a radio problem. My pre-set Sirius channels were automatically been deleted. Sirius had notified Audit but there is no fix. ????? My pre-set Sirius channels were automatically been deleted. Sirius had notified Audit but there is no fix. ????? More
A perfect first car purchase experience. The car was exactly as advertised, the process was easy, everyone was professional, and everything was done right! We would highly recommend Audi Grapevine. exactly as advertised, the process was easy, everyone was professional, and everything was done right! We would highly recommend Audi Grapevine. More