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Audi Grapevine

Grapevine, TX

4.7
1,126 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,126 reviews

November 20, 2020

Super friendly, very helpful and most definitely patient. Highly recommend to my friends and family. Tech support had their hands full with not so tech person. More

by David.flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Nov 21, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 20, 2020

Always efficient, ease of the process is great. Joel Gogue in service is THE BEST. Everyone polite, checking to make sure I had been helped. Waiting lounge is pristine and Covid protocols appeared to be More

by Beverly Spillyards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 21, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 19, 2020

The service is awesome! Chris Zamora, accommodate me for immediate appointment. I was able to drop my car, get a loaner, fix the car, and all on the same day. More

by Texaspty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zamora
Nov 20, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

November 19, 2020

Thank you for excellent service - I got an appt quickly after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very com More

by oday5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 20, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

November 18, 2020

Great experience Very helpful and considerate I liked Great experience Very helpful and considerate I liked the attitude of the staff and their commitment to helping keep me safe Area was very clean More

by Djeffdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 20, 2020 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 08, 2020

Service was wonderful as usual! Work was done in a timely matter! Everyone was very friendly and mask safe. The car wash was very appreciated. Thanks, Vernon! More

by Sandra mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 13, 2020 -

Audi Grapevine responded

Thank you, Sandra, for your kind words for our staff! We are very happy to hear that we were able to provide you with a wonderful service experience!

November 06, 2020

They gave me peace of mind that was much needed after being in a car accident that was of no fault of mine. The shop the insurance sent my car to for repairs gave false and alarming information. So, I ca More

by Nicole Trigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 13, 2020 -

Audi Grapevine responded

Hi Nicole, thank you for letting us repair your vehicle, we appreciate your kind words for our staff!

November 04, 2020

Eric was very helpful and got my sq5 done very quickly. He also gave me a loaner basically when it arrived and we were finishing up the paperwork from my dropoff. Instead of just saying we dont have any lo More

by xanderboi04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Eric! We are very happy to hear that he was able to provide you with a quick service experience!

November 01, 2020

45,000 mile service and a follow-up to a radio problem. My pre-set Sirius channels were automatically been deleted. Sirius had notified Audit but there is no fix. ????? More

by lthadley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

lthadley responded

To help me I need a fix for the pre-set stations automatically being deleted. !!!!!

October 31, 2020

A perfect first car purchase experience. The car was exactly as advertised, the process was easy, everyone was professional, and everything was done right! We would highly recommend Audi Grapevine. More

by JoshSprague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Zhange, Jake Kaufman
Nov 13, 2020 -

Audi Grapevine responded

Thank you, Josh, for your kind words for our staff! We are very happy to hear that we were able to provide you with a perfect car buying experience! Congratulations and we thank you for your business!

Nov 13, 2020 -

Audi Grapevine responded

Thank you for the review, Josh! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

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