Audi Grapevine

Ease of getting appointment. Ready when promised since I try to wait for my vehicle..Vernon keeps me informed. Good job Dealership was clean and neat. try to wait for my vehicle..Vernon keeps me informed. Good job Dealership was clean and neat. More

Everyone involved with our Audi Q7 purchase was super. Shaun Wangen was very patient, knowledgeable and helpful. It was a very easy and comfortable experience. Shaun Wangen was very patient, knowledgeable and helpful. It was a very easy and comfortable experience. More

I just love Rene Laurel! He is the best service advisor I've ever had at ANY dealership. He is prompt and efficient, but always warm and very pleasant. Rene always, always goes the extra mile! I've ever had at ANY dealership. He is prompt and efficient, but always warm and very pleasant. Rene always, always goes the extra mile! More

This was my second purchase from here and the same sales person. He was good to work with both times, however the sales manager killed it for me. I will probably never purchase another car from here again b person. He was good to work with both times, however the sales manager killed it for me. I will probably never purchase another car from here again because of his poor & rude attitude. More

Vernon was great to work with! Prompt service and always kept me up to date with the timeline of service repair. Very pleased, thank you! kept me up to date with the timeline of service repair. Very pleased, thank you! More

Excellent service and the agent I worked with was great and friendly but pricing could be better. This review box could also be made better to allow less than 25 words. A simple word could describe a lot o and friendly but pricing could be better. This review box could also be made better to allow less than 25 words. A simple word could describe a lot of things. More

my wife took the car in. It was a bit confusing that you continued to communicate with me by text rather than with her - who was sitting in your waiting area. Particularly because you recommended a tire ro continued to communicate with me by text rather than with her - who was sitting in your waiting area. Particularly because you recommended a tire rotation but didn't speak with her about it and it wasn't until the car was brought around that I saw the text and recommended she have it done. Perception is that we had to wait longer as a result - the car had to "get back in line" for the additional service. More

Efficient and friendly service. Especially important during these times...Jared went the extra mile to provide a customized service experience to meet my needs. Much appreciated! during these times...Jared went the extra mile to provide a customized service experience to meet my needs. Much appreciated! More

Service went fine. Noticed there were no sodas or treats available at the dealership. That would have been a plus. Eric did a good job as the point man. available at the dealership. That would have been a plus. Eric did a good job as the point man. More

The service was great. They were helpful and kept me informed. I have had longer waits at a doctors office and I was getting my car serviced. They were quick and thorough. I was late and they still a informed. I have had longer waits at a doctors office and I was getting my car serviced. They were quick and thorough. I was late and they still accommodated me. They were very kind. More