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Audi Grapevine
Grapevine, TX
1,126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,126 reviews
February 26, 2021
Great customer service and friendly staff! I wouldn’t take my car anywhere else! Very nice and clean waiting area and fast service! Safe place to wait for your car! take my car anywhere else! Very nice and clean waiting area and fast service! Safe place to wait for your car! More
by Katalin
Employees Worked With
Joel
February 25, 2021
I have always found the staff at Audi Grapevine to be very courteous. I especially like dealing with Vernon Burns, assistant Service Manager. When I have waited for service on my Audi SQ5 he is always ve very courteous. I especially like dealing with Vernon Burns, assistant Service Manager. When I have waited for service on my Audi SQ5 he is always very helpful. More
by MikeD
Employees Worked With
Vernon Burns
February 25, 2021
Vernon was once again fantastic as the service representative. He is beyond professional and always takes great care of me and my car. Vernon is one of the major reasons I get my car serviced at representative. He is beyond professional and always takes great care of me and my car. Vernon is one of the major reasons I get my car serviced at Audi Grapevine. More
by fjmcintosh
Employees Worked With
Vernon B
February 21, 2021
My S7 had issues with the cold weather and was able to get help from Audi Grapevine to get my car repaired as quickly as the weather made it possible. I appreciated Joel staying a bit late in order to me get help from Audi Grapevine to get my car repaired as quickly as the weather made it possible. I appreciated Joel staying a bit late in order to meet me when I picked up my car. Thanks! More
by Tarn
Employees Worked With
Joel
February 13, 2021
Good mechanics just don’t get your oil changed late in the day may be a problem........... had to come back and have door handle fixed don’t know why it broke off right??? the day may be a problem........... had to come back and have door handle fixed don’t know why it broke off right??? More
by King
Employees Worked With
Chris
February 09, 2021
Audi Grapevine vaunts a pristine location and excellent service. Special thanks to Jessica Garcia for taking excellent care of me yesterday. I will definitely be back! service. Special thanks to Jessica Garcia for taking excellent care of me yesterday. I will definitely be back! More
by dlux7
Employees Worked With
Jessica Garcia
February 04, 2021
Good experience , helpful, knowledgeable and professional sales person. Especially liked my tutorial. Which that could have happened while I was waiting for paperwork ! Everyone is kind and helpful . sales person. Especially liked my tutorial. Which that could have happened while I was waiting for paperwork ! Everyone is kind and helpful . More
by Kristenjett
Employees Worked With
Robert, Aspen
January 27, 2021
Bought a new Q7 over the phone. Easily done. Pickup was smooth and easy. Experience with the lady that tells you how to operate it was awesome. She answered all of my questions immediately. smooth and easy. Experience with the lady that tells you how to operate it was awesome. She answered all of my questions immediately. More
by jlmconsulting
Employees Worked With
louis and Aspen (she was great!)
