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Audi Grapevine

Grapevine, TX

4.7
1,126 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,126 reviews

March 15, 2021

I always have a good service experience with Cris Zamora. I had a few questions which he got answered. Couple of little issues- one tire cap left off, bushing on engine cover missing, no big deal. More

by jrmasters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
Mar 17, 2021 -

Audi Grapevine responded

Thank you for your kind words for Cris and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

March 10, 2021

Truly a pleasure doing business in any way with this dealership. They know how to take care of customers and treat everyone like they are the most important person that comes in there. More

by LarryC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Mar 17, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 09, 2021

Eric was exceptional in explaining available services, answering my questions, and refraining from any pressure tactics. They were able to complete my services and unscheduled repair in a single aftern More

by JCarlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Juarez
Mar 10, 2021 -

Audi Grapevine responded

Thank you for your kind words for Eric! We are thrilled that he provided you with an exceptional service visit. We look forward to your business with us again!

March 05, 2021

Excellent service was a pleasure make businesses Audi Grapevine. 5 Stars to Danial, he answers all my questions and make the Deal very easy. Thanks Danial. More

by Luis Romeu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial
Mar 05, 2021 -

Audi Grapevine responded

Thank you Luis for the positive review. We're glad that you had an excellent and easy experience with your recent visit. We look forward to your business with us again!

March 05, 2021

Excellent service. Initially I was going to dropped of my car and get a loaner and when I found out that the 45K mile service and the fix (lock plate) for the recall will take 90 minutes or less, I decided t More

by Mel S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL PHAN
Mar 08, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with a quick and excellent service experience! Thank you for your business and look forward to your next visit!

March 04, 2021

They treat the customer like royalty!Great communication They treat the customer like royalty! Great communication every step of the way! Fast service and a pleasant waiting area! A little out of my way b More

by Madashell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
Mar 05, 2021 -

Audi Grapevine responded

Thank you for the positive review. We're glad that you had a fast and pleasant experience with your recent service visit. We look forward to your business with us again!

March 03, 2021

Very good experience. Took less time than expected. Staff was very coutious but professional. Everything was clean in the waiting area. My car was clean inside and out when they finished. The only negative i More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 03, 2021 -

Audi Grapevine responded

Thank you Joe for the positive review. We're glad that you had a professional experience with your recent service visit. We look forward to your business with us again!

March 01, 2021

Great service. Great coupon price for Sunday oil change! And the car wash especially after our snowstorm was just perfect at the right time. I will be back! More

by wphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 01, 2021 -

Audi Grapevine responded

Thank you for your kind words! We are thrilled that you had a great service visit!

February 27, 2021

Rene was awesome and personable. Your team nailed my service again. Always a pleasure. I’ll be sure to recommend your dealership. I don’t dig the 25 word minimum in the survey. More

by Pbadali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Mar 01, 2021 -

Audi Grapevine responded

Thank you for your kind words for Rene! We thank you for your business and look forward to your next visit!

February 27, 2021

Always prompt and greeted with a smile and friendly service. Get answers to your questions and very professional. I like the atmosphere there !! Every time I go there I am always treated with respect ! More

by haroldu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Zamora
Mar 01, 2021 -

Audi Grapevine responded

Thank you Harold for your kind words! We thank you for your continued business and look forward to your next visit!

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