Audi Grapevine

The Service Advisor was knowledgeable and communicated well. I was offered transportation and didn't need it. Overall the service is better than other dealerships and meets and/ or exceeds expectations. well. I was offered transportation and didn't need it. Overall the service is better than other dealerships and meets and/ or exceeds expectations. More

Very efficient and well organized. Michael Phan provided me excellent service. Great experience. Very clean facility too. A loaner car was offered but not needed. me excellent service. Great experience. Very clean facility too. A loaner car was offered but not needed. More

I was so happy when Audi Grapevine opened up. I bought my car there. It's been a real pleasure having my car serviced there. I especially appreciate them limiting the number of people inside due to Covid-19 car there. It's been a real pleasure having my car serviced there. I especially appreciate them limiting the number of people inside due to Covid-19. More

I felt like when I was speaking they were concerned and payed well attention. Assisted me in moving my personal items to the loaner. t payed well attention. Assisted me in moving my personal items to the loaner. t More

I took my Audi in for the 40K Inspection and my service advisor, Joel Gogue provided me with EXTRAORDINARY customer service. So, my experience was great! advisor, Joel Gogue provided me with EXTRAORDINARY customer service. So, my experience was great! More

We are on our second Audi and Michael has been very helpful with ease of scheduling and service and feedback. A loaner car was mentioned but not available. helpful with ease of scheduling and service and feedback. A loaner car was mentioned but not available. More

Always stellar service & support from Jared! Makes bringing in my vehicle for service a REAL PLEASURE whenever it needs routine service. The SQ5 has been absolutely ROCK SOLID in terms oof reliabilit bringing in my vehicle for service a REAL PLEASURE whenever it needs routine service. The SQ5 has been absolutely ROCK SOLID in terms oof reliability! Moving to Audi from BMW & MB has been a great overall experience! More

Always courteous & on time. I like that I can text my service advisor for updates. When I had a specific question, Joel explained everything very well to me. service advisor for updates. When I had a specific question, Joel explained everything very well to me. More

Excellent service bad question. I have nothing else to say. By asking me to fulfill a 25 word minimum feels like harassment. Oops still don’t have 25 so will change to good service. say. By asking me to fulfill a 25 word minimum feels like harassment. Oops still don’t have 25 so will change to good service. More

Great experience with Chris Zamora. Very professional, thorough, and easy to work with. He addressed and answered all of the items I have for my 20k service visit. thorough, and easy to work with. He addressed and answered all of the items I have for my 20k service visit. More