Audi Grapevine

Rene was great at answering all questions. The issue for which I took my car was unresolved because the technicians could not recreate the problem, but the customer service was great. which I took my car was unresolved because the technicians could not recreate the problem, but the customer service was great. More

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Dax, our sales contact, is very good to work with. Very patient, professional, and customer oriented. Joel, our service contact, is also very professional and customer oriented. Highly recommend both. patient, professional, and customer oriented. Joel, our service contact, is also very professional and customer oriented. Highly recommend both. More

Very professional and courteous! Like how organized the entire place is. Always positive remarks and atmosphere for such a big place with lots of employees. entire place is. Always positive remarks and atmosphere for such a big place with lots of employees. More

The staff was very attentive and helpful when it came to my needs. The loaner was clean and well taken care of. I would definitely not hesitate to use them in future. my needs. The loaner was clean and well taken care of. I would definitely not hesitate to use them in future. More

They did great job! Were ready at scheduled time. Rene got my work done quickly while i waited. They texted progress updates while I waited. got my work done quickly while i waited. They texted progress updates while I waited. More

As always, excellent service at Audi Grapevine. Cris Zamora, service manager, made sure I had a loaner for my last repair, since it was going to take longer than I had expected. Thank you, Cris! And, Zamora, service manager, made sure I had a loaner for my last repair, since it was going to take longer than I had expected. Thank you, Cris! And, he had my car washed and ready to go ahead of schedule. So grateful! More

Very easy and efficient process. Work was completed on-time. Vernon is a great Service Rep...he's always very attentive and friendly. Overall, a very good experience. on-time. Vernon is a great Service Rep...he's always very attentive and friendly. Overall, a very good experience. More

Good service, prompt on arrival, the service took quite a bit longer than estimated, and no loaner cars were available. Jessica was friendly and efficient. bit longer than estimated, and no loaner cars were available. Jessica was friendly and efficient. More

I had a great experience purchasing my Audi A5 Cabriolet online! It was a very easy and smooth transaction and I would definitely recommend Audi Grapevine to anyone in the market for a new car! Jay, my sale online! It was a very easy and smooth transaction and I would definitely recommend Audi Grapevine to anyone in the market for a new car! Jay, my salesman, was very prompt in getting back with me during the transaction as well as the finance manager! Everyone did an excellent job! More