Audi Grapevine

First time visiting this dealership for Service on an older S8 I had just bought. Was impressed by the prompt attention, onsite waiting area, text-for-status availability, and overall quality of service older S8 I had just bought. Was impressed by the prompt attention, onsite waiting area, text-for-status availability, and overall quality of service/inspection required. More

Great people at Grapevine Audi. We easy to work with and a fair very fair deal made. Fast and courteous throughout. Definitely would recommend this dealership. and a fair very fair deal made. Fast and courteous throughout. Definitely would recommend this dealership. More

They have very few loaners available, and could care less about their customer. I took my car in for some warranty work on my one and only day off and all they would do is give me an Uber ride home so my who about their customer. I took my car in for some warranty work on my one and only day off and all they would do is give me an Uber ride home so my whole day was wasted. They either need to add more loaners or partner with a car rental company so that their customers have options More

Great assistance and professionalism from Vernon. The whole process was thorough and my ride is better after the brake flush. Thanks to the team at Audi Grapevine! whole process was thorough and my ride is better after the brake flush. Thanks to the team at Audi Grapevine! More

Alex and the team at audi grapevine were thorough and fair. got me in the car I wanted quickly and no hassles . was my 3rd car with them and not the last fair. got me in the car I wanted quickly and no hassles . was my 3rd car with them and not the last More

I just had the very best vehicle purchase experience of my life! Shaun Wangen at Audi Grapevine was professional, knowledgeable and very personable. I don’t think “No, we can’t do that” is in Shaun’s vocab my life! Shaun Wangen at Audi Grapevine was professional, knowledgeable and very personable. I don’t think “No, we can’t do that” is in Shaun’s vocabulary. He responded to my texts and phone calls promptly with the information I requested and answered all my questions very patiently. I am very happy with my Audi SQ5 3.0T Quattro and the experience I had at Audi Grapevine. Jake Kaufman, the finance manager was also exceptional. He made the paperwork understandable and was a pleasure to work with. Eddie was warm, friendly and welcoming. Everyone I encountered at Audi Grapevine was friendly, knowledgeable and helpful. I am so impressed with Shaun that I will definitely purchase or lease my next vehicle from him. More

Great experiences over the years with Audi Grapevine, especially in sales. Some of those folks I deal with are now running other Group-1 locations (Mo, Alex, etc.); so good on them! Service has always especially in sales. Some of those folks I deal with are now running other Group-1 locations (Mo, Alex, etc.); so good on them! Service has always been tremendous for me, unfortunately, they have seen some turn-over in that area as well. Thanks to Benson, he jumped in and gave me a hand! More

Joel Gogue is the best service advisor you have! Great service, personable and professional. Time quoted at the beginning was beat which was icing on the cake! service, personable and professional. Time quoted at the beginning was beat which was icing on the cake! More

We enjoyed working with our sales person, Jay. He was very knowledgeable. When we arrive to pick up our car, it was clean and full of gas. very knowledgeable. When we arrive to pick up our car, it was clean and full of gas. More

Intermittent problems fixed by Svc department. Push button on starter sometimes would take three tries before starting. Wife was concerned that the Q7 wouldn’t start on a trip. button on starter sometimes would take three tries before starting. Wife was concerned that the Q7 wouldn’t start on a trip. More