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Audi Grapevine

Grapevine, TX

4.7
1,126 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,126 reviews

August 31, 2021

I have used 3 Audi dealerships in the DFW area and the dealership in Grapevine is hands down the best in customer satisfaction. I feel confident in the services performed which is very important to me. More

by Gia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael P
Sep 03, 2021 -

Audi Grapevine responded

We're so glad you had a pleasant service experience with us! We look forward to your next visit!

August 26, 2021

Kevin was very helpful and kept me in the loop for all steps of my service experience. More

by cpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 27, 2021 -

Audi Grapevine responded

Thank you for your kind words for Kevin! We thank you for your business and look forward to your next visit!

August 21, 2021

Work was completed quickly and good customer service. Easy to schedule appointment. More

by val.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 24, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 21, 2021

Good service this visit. Was a bummer they were out of cars given the chip issue, so my wife had to wait, but they took good care of us. All's well. Thank you Benson - Cris! More

by TomBoyDFW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson - Cris
Aug 24, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2021

Rene and the service technicians are excellent! Loved the video detailing what was being done or items we needed to review prior to service being done. More

by aprilshockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 13, 2021 -

Audi Grapevine responded

Thank you for your kind words about Rene! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 11, 2021

Great customer experience. The car was ready when promised and all issues were taking care of. The loaner car was fine. All around good experience, More

by jmdgiants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 13, 2021 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 11, 2021

Of course Audi owners want their cars maintained to the highest standards, as they always are at Audi Grapevine, but the warm greeting, friendly assistance and high degree of confidence earned by all we co More

by danancyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Aug 13, 2021 -

Audi Grapevine responded

Thank you for your kind words about Vernon! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 09, 2021

First time to have car serviced at the dealership. Very friendly and kept in communication with me. Wait time went faster then expected. Very pleased. More

by kmayben1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 13, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2021

Professional, prompt and friendly service. The loaner process took minutes and was the most efficient I’ve experienced. More

by mikelsmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 05, 2021 -

Audi Grapevine responded

Thank you, Mike, for your kind words! We thank you for your business and look forward to your next visit!

July 30, 2021

Joe is great. Always take good care me . Great dealership to service and purchase Audi. Dealership is always clean nice place to wait for your vehicle More

by Kpak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 05, 2021 -

Audi Grapevine responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

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