Audi Grapevine

Very nice place to wait. Was a little hectic at end due to how busy. to how busy. More

Great customer service from JULIANNE, PHILIP AND AUSTIN!!! They made me feel welcomed and took care of my car in less than 20 minutes!!! And, might I add, I had no appointment. You're welcome!!! My AUSTIN!!! They made me feel welcomed and took care of my car in less than 20 minutes!!! And, might I add, I had no appointment. You're welcome!!! My car is nearing 30K and I will once again bring Audi of Grapevine my business!! More

Excellent service in all aspects, between reception of car, check-list of service items, pristine customer waiting area and well organized shuttle service. car, check-list of service items, pristine customer waiting area and well organized shuttle service. More

Audi dealership in Southlake I use for service. seven more words to complete this survey. more words to complete this survey. More

I was able to drop off my car for oil change and got to work on time via Alto shuttle provided by Audi. My advisor, Kevin, was professional and efficient in getting my car checked in and out very quickly. work on time via Alto shuttle provided by Audi. My advisor, Kevin, was professional and efficient in getting my car checked in and out very quickly. Service fee was reasonable too. Overall, I'm very happy with Audi Grapevine and will bring my car back for my next service. More

Professional, timely service, didn't have loaner car as requested, but my wait time was minimal. A tad pricey for 10k service, but overall service was great. requested, but my wait time was minimal. A tad pricey for 10k service, but overall service was great. More

Q5 with 4000 miles on it had it’s compressor on the AC system fail on July 23rd. Took 6 weeks to get the part from Germany. Wasn’t offered a loaner during this time being told they didn’t have any. Ok I system fail on July 23rd. Took 6 weeks to get the part from Germany. Wasn’t offered a loaner during this time being told they didn’t have any. Ok I get the supply chain issues with COVID. Now they tried to put the new compressor in but discovered they needs new seals and those need to be ordered too. Didn’t discover the need for new seals 6 weeks ago, So now were on 8 weeks with the car still at Sufi grapevine and it’s still not fixed, no timeline for it to be fixed, no loaner and oh yeah I’m paying for it monthly. Wife not happy. Bad. More

Audi grapevine always provides an excellent experience. I am a.ways met promptly at check-in and check-out. Rene is very personable and provides excellent service. am a.ways met promptly at check-in and check-out. Rene is very personable and provides excellent service. More

Prompt, efficient, professional service. A little pricy but well done. Shuttle ride provided via Alto. Minimal wait time on arriving at dealer. Have to put 25 words so this if filler :) but well done. Shuttle ride provided via Alto. Minimal wait time on arriving at dealer. Have to put 25 words so this if filler :) More

Great service. Complete services on time as promised and call to confirm if the vehicle required any additional services. Friendly staff and highly recommend them. call to confirm if the vehicle required any additional services. Friendly staff and highly recommend them. More