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Audi Grapevine

Grapevine, TX

4.7
1,126 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,126 reviews

October 06, 2021

Service was good, personnel was kind and friendly. the service was delivered on time. Waiting room was comfortable. More

by Antonio Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Oct 08, 2021 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

October 06, 2021

I needed a service on parts and I received an outstanding service without scheduling. It was great experience. More

by Audier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 08, 2021 -

Audi Grapevine responded

We're so glad you had an outstanding service experience! We look forward to your next visit!

October 06, 2021

Excellent service and communication. Provided a free ride to and from dealer. Tell corporate to please bring back the snacks. We can all take personal responsibility. More

by briansikorski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Oct 08, 2021 -

Audi Grapevine responded

Thank you for your feedback! We appreciate your kind words and look forward to your next visit!

October 04, 2021

My car came back with a stench, so it had to be taken to get smell out, which they did. They are very professional and friendly More

by Tinaballerina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Oct 05, 2021 -

Audi Grapevine responded

Thank you, Tina, for your kind words! We thank you for your business and look forward to your next visit!

September 30, 2021

Rene has provided an excellent service in my last 20k servicing. He explained me about each of the servicing and pricing. His professionalism is greatly appreciated. More

by raj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Oct 01, 2021 -

Audi Grapevine responded

Thank you, Raj, for your kind words for Rene! We thank you for your business and look forward to your next visit!

September 30, 2021

Expensive but what can one do? kkkk kkkk kkkk kkkk kkkk kkkkk kkkkk kkkkk kkkkk More

by danno792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julieanne Emerick
Oct 01, 2021 -

Audi Grapevine responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 30, 2021

Excellent service. Same day appointment. Fast and very communicative with us. Would highly recommend to anyone More

by Taylor88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JulieAnne
Oct 01, 2021 -

Audi Grapevine responded

Thank you, Taylor, for your kind words! We thank you for your business and look forward to your next visit!

September 27, 2021

Michael is awesome! We already have great and fast customer service. Truly the best service I have ever had with a dealership More

by KimCarvana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 28, 2021 -

Audi Grapevine responded

Thank you, Kim, for your kind words for Michael! We thank you for your business and look forward to your next visit!

September 24, 2021

Always a great experience with Rene when I need my vehicle serviced! Would not go anywhere else! More

by Ashlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Sep 28, 2021 -

Audi Grapevine responded

Thank you, Ashlee, for your kinds words for Rene, we appreciate it!

September 24, 2021

Service always exceed my expectations! Eric, my advisor, was courteous, professional, helpful and friendly. He kept me informed during the repair process and my car was available as promised. They earned More

by Sam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 24, 2021 -

Sam responded

Confirm that this is my review. Samuel Evans

Sep 24, 2021 -

Audi Grapevine responded

Thank you, Sam, for your kind words about Eric! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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