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Audi Grapevine

Overview Reviews (1,126) Inventory (418)

Audi Grapevine

Name: Audi Grapevine
Address: 1260 E State Hwy 114, Grapevine, TX, 76051, US
Telephone: (817) 354-2834
Rating: 4.7

4.7

1,126 Reviews

1260 E State Hwy 114, Grapevine, Texas 76051

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Sales: (817) 354-2834

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Audi Grapevine

Grapevine, TX

Overview

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Vehicles

4.7

1,126 Reviews

Call Dealership (817) 354-2834

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1260 E State Hwy 114

Grapevine, TX

76051

Directions

4.7

1,126 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,126) Inventory (418)

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Showing 1,126 reviews

October 21, 2021

SERVICE VISIT

They have been efficient and professional in all of my interactions with them for the past years interactions with them for the past years More

by Chuck

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Vernon

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Oct 22, 2021 -

Audi Grapevine responded

Thank you, Chuck, for your kind words! We thank you for your continued business and look forward to your next visit!

October 20, 2021

SALES VISIT - NEW

Good experience overall and the service representative, Erik was very helpful. No real issues but the fact that they have differing Audi service plans that were not explained before this visit was "intere Erik was very helpful. No real issues but the fact that they have differing Audi service plans that were not explained before this visit was "interesting". I did sign up for the plan discussed but this wasn't my first visit, why wasn't I told of this before? This is the only reason I couldn't give them a higher rating. More

by Skott H.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Erik Hernandez

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Oct 20, 2021 -

Audi Grapevine responded

Thank you for your feedback Skott. We are glad to hear Erik provided you with a good service experience. Please let us know if there is anything we can assist you with in the future!

October 20, 2021

SERVICE VISIT

Always been a pleasure servicing my car here. Joel Gogue service rep provide great service service rep provide great service More

by Simon

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Joel Gogue

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Oct 20, 2021 -

Audi Grapevine responded

Thank you Simon! We are thrilled that Joel and our team provided you with the best experience! We thank you for your continued business!

October 19, 2021

SALES VISIT - NEW

They are ready to sell or lease; after that, service is not stellar. Pushback on everything. We signed up for bumper to bumper extended lease coverage and EVERY SINGLE TIME I went in, they had to hunt f not stellar. Pushback on everything. We signed up for bumper to bumper extended lease coverage and EVERY SINGLE TIME I went in, they had to hunt for the paperwork and argued about what was actually covered. I am not a raving fan. More

by bjbd831

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kevin

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October 16, 2021

SERVICE VISIT

The service department is top notch. Friendly, knowledgeable and helpful staff. Waiting area is super comfortable and pleasant. knowledgeable and helpful staff. Waiting area is super comfortable and pleasant. More

by joebloe144

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Joel

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Oct 19, 2021 -

Audi Grapevine responded

Thank you, Joel, for your kind words for our staff! We thank you for your business and look forward to your next visit!

October 16, 2021

SERVICE VISIT

Bill was very helpful and made the entire experience a great one. Great people/service great one. Great people/service More

by JST

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Bill

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Oct 19, 2021 -

Audi Grapevine responded

Thank you for your kind words for Bill! We thank you for your business and look forward to your next visit!

October 14, 2021

SERVICE VISIT

No issues as experience has always been as expected. Would recommend to prospective customers and others. Would recommend to prospective customers and others. More

by leonard.lambert

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

All

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Oct 15, 2021 -

Audi Grapevine responded

Thank you, Leonard, for your kind words! We thank you for your business and look forward to your next visit!

October 12, 2021

SERVICE VISIT

JulieAnne makes the difference. Great service ever time I work with her. I will be back. I work with her. I will be back. More

by MRj

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

JulieAnne

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Oct 13, 2021 -

Audi Grapevine responded

Thank you for your kind words for Julie Anne, we appreciate it! We thank you for your business and look forward to your next visit.

October 08, 2021

SERVICE VISIT

Service and communication was great. Always greeted promptly and treated very well from the moment I walk in to when I pick up my car. This was no different. In this case I was told that they would t promptly and treated very well from the moment I walk in to when I pick up my car. This was no different. In this case I was told that they would try and finish the work on my car by noon the next day. I received a text at 10:17am that the work was taking a bit longer. At 12:11pm, I received a phone call that my car was ready. That is great communication and much appreciated! More

by stbarrett

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Vernon

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Oct 12, 2021 -

Audi Grapevine responded

Thank you for your kind words for our staff! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

October 06, 2021

SERVICE VISIT

Great service, explained what was needed, quick turnaround time, very nice, went above and beyond to do what was needed turnaround time, very nice, went above and beyond to do what was needed More

by Crystal O

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Bill

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Oct 08, 2021 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

Audi Grapevine

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Showing 1,126 reviews

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