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Audi Grapevine

Grapevine, TX

4.7
1,180 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,180 reviews

February 27, 2025

Found an Audi in Texas online but I live in Minnesota. The team was great and handled everything remotely and even got the car shipped ahead of scheduled. Totally recommend and the car was exactly as More

by Sean_Roberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Millhorn, Valeria Hernandez
Mar 02, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

If you say wash and vacuum… then do it. If not … don’t say it! More

by Beau Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Probably Not
Feb 28, 2025 -

Audi Grapevine responded

Hello Beau, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (817) 553-2200 so we can assist you further.

February 23, 2025

I Scheduled service at the last minute but was still able to get in and out for a oil service. service advisor was friendly and very helpful.overall very pleas3d with Audi grapevine. More

by importsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Zamora, Bill doud
Feb 24, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Our service advisor was outstanding. We had a solid experience at the dealership. Prompt and professional service! More

by John Moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 24, 2025 -

Audi Grapevine responded

Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Just bought a used Audi from a Chevrolet dealership so I sent it over to Audi Grapevine to have them do an inspection and also do calibration on the safety modules. My service advisor, Keith and my tech, Ch More

by mgreen1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Chase
Feb 21, 2025 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Took way too long to get my service performed. It was a very simple 20,000 mile service and tire rotation. More than 3 hours? It’s the reason I will be unlikely to buy another Audi. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
Feb 20, 2025 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Cris Zamora Service Manager czamora@audigrapevine.com

February 17, 2025

Kelvin was very professional and did great job helping us. We will be back again More

by Dr_U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Feb 19, 2025 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2025

Went in for an oil change. Was greeted by all service department staff. David Flemmings one of the service team members went above and beyond to help me! I spoke with the techn More

by vfbiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, John, Jinson, Cris Zamora the service mgr.
Feb 19, 2025 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 14, 2025

Larry Tran is awesome. Always top tier service. He very knowledgeable in his profession. Also he makes awesome egg rolls More

by Mrryansmaccy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
Feb 18, 2025 -

Audi Grapevine responded

Hi, we're happy you found Larry to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

I had a fantastic experience! The customer service was excellent—they were friendly, professional, and took the time to answer all my questions thoroughly. I truly appreciate thei More

by LNLDEZIGNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, Nick
Feb 16, 2025 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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