Audi Grapevine

Got work done promptly and warranty covered without any issues. Great service and in constant update issues. Great service and in constant update More

Mr. Butler is very good and professional. Always help customers. He explain the issue in detail. customers. He explain the issue in detail. More

Kelvin really helped out with my service. He was really quick to respond to me. He was really quick to respond to me. More

Great service today for oil change. Malachi was helpful, professional and kept me informed on the progress of my Audi Malachi was helpful, professional and kept me informed on the progress of my Audi More

Kelvin Torrez was very helpful. Kept me updated all the time while my car was at the dealership. Dropped the car off at my home because I couldn't pick up my car. Thanks Kept me updated all the time while my car was at the dealership. Dropped the car off at my home because I couldn't pick up my car. Thanks More

Professional, knowledgeable, and prompt service from from start to finish! I was very satisfied with the service team and the results! start to finish! I was very satisfied with the service team and the results! More

Title: Hidden fee horrors, helpful staff highlights *Cue scene* This review is NOT about the quality of the service. The service at Audi Grapevine is always top tier (highlight). This review is about the hi scene* This review is NOT about the quality of the service. The service at Audi Grapevine is always top tier (highlight). This review is about the hidden shop fees that add up so exponentially that your quote and the final amount owed are astronomically different (horror). I was quoted $2249 for a service (horror). The staff was kind enough to honor a 15% discount, even though it was a few days past the expiration date (highlight). After the generous 15% discount was so graciously applied, my total came out to $2242 😂 (horror hidden in highlight). Shock turned to anger that I managed to keep under wraps because… The team is nothing but kind and helpful (highlight). But the PRICE TAG hurt my feelings (horror), so here I am airing my grievance for the internet because I didn’t have the heart to fight about it with the courteous staff (highlight). More

I had the best experience with Mitch and Ricky. They both went out their way to help accommodate my needs. The entire team was very courteous, professional and the willingness to help was out of th They both went out their way to help accommodate my needs. The entire team was very courteous, professional and the willingness to help was out of this world. Don’t think there are any better dealerships out there! Period! More

Awesome experience as always. Butler Anthony also provided excellent customer service and very detailed information. Butler Anthony also provided excellent customer service and very detailed information. More

My advisor Malachi Rosales was awesome! Great communication throughout, everything on time and efficient, friendly and professional, overall a very positive experience and I will definitely Great communication throughout, everything on time and efficient, friendly and professional, overall a very positive experience and I will definitely use them again More