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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.6
1,334 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,334 reviews

September 21, 2025

Excellent job done at the Audi Grapevine. Keith and team provided an amazing support. I highly recommend Audi Grapevine's Keith and team. More

by Gagan Bhatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wilwerding
Report | Print
Sep 22, 2025 -

Audi Grapevine responded

Hi Gagan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

I will only be back for services my local mechanic cannot handle. $550 for a battery is ridiculous. More

by Apugmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
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Sep 23, 2025 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided below. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.   Thank you,     Cris Zamora Service Director Direct: 817-553-2221

September 18, 2025

I have been a long time member of Audi Grapevine & always receive superb, high quality service. Which is the reason I keep coming back. More

by Desiree.bottorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Report | Print
Sep 21, 2025 -

Audi Grapevine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 17, 2025

They are courteous and helpful. I feel like my service advisor is being straightforward with me about the work that needs to be done. He keeps me advised about the progress of the w More

by psmelinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Report | Print
Sep 19, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

Always great service! ! When bring my car for service. Availability is readily available… The employees are always helpful More

by Mean_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Report | Print
Sep 19, 2025 -

Audi Grapevine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

JT was always very responsive and helpful. He kept me up to date and made sure I was taken care of. Start to finish, taking care of the client was always their top priority. More

by enewby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tijerina
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Sep 18, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

It took three phone calls to actually set up an appointment but once I did the service was impeccable. Car was ready as promised! They even called an Uber driver to come pick me up! More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
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Sep 17, 2025 -

Audi Grapevine responded

Thank you for choosing our services! We apologize for any inconvenience during the setup process, but we're thrilled to hear the service was impeccable and your car was ready as promised. Our priority is to ensure our customers are completely satisfied. We even went the extra mile and called an Uber driver to make your experience stress-free. We appreciate your kind words and hope to see you again soon! Audi Grapevine Team

September 13, 2025

Excellent, conscientious service, got my issues addressed and got me out the door quickly. Thank you! More

by JWHK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi Rosales
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Sep 14, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

Felix was wonderful to work with. The attention to detail and follow through he gave me was outstanding! I’d choose to work with him for any future issues. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Sep 11, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!

September 05, 2025

Larry was great! He got my car serviced asap and kept me updated throughout. Excellent service! More

by Val Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
Report | Print
Sep 07, 2025 -

Audi Grapevine responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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