
Audi Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
We just recently purchased 2020 Audi Q7 and we had a wonderful experience. Our sales associate, Ms. Pita, is very friendly, knowledgeable, and attentive to what we are looking for. Our satisfaction is h wonderful experience. Our sales associate, Ms. Pita, is very friendly, knowledgeable, and attentive to what we are looking for. Our satisfaction is her priority and she works hard to earn the business. I highly recommend this dealership. More
Shuttle service doesn’t exist if you’re hoping to be somewhere in a few hours….i had to uber because the shuttle service was “busy”. Requesting a loaner car three weeks in advance was their suggestion. somewhere in a few hours….i had to uber because the shuttle service was “busy”. Requesting a loaner car three weeks in advance was their suggestion. More
Clean, welcoming, friendly staff, professional, knowledgeable, courteous. Advisors explains the procedures and all that needs to be done and will be done. They usually shares a media of the work be knowledgeable, courteous. Advisors explains the procedures and all that needs to be done and will be done. They usually shares a media of the work being done, which is greatly appreciated. More
The waiting room was nice, but 2 hour waiting for oil change was kind of long. I would suggest dropping the car off. They did tell me it might be an hour and half wait. I was not greeted when I arrived change was kind of long. I would suggest dropping the car off. They did tell me it might be an hour and half wait. I was not greeted when I arrived and had to go inside to ask for someone. More
Excellent customer service they really go above and beyond ! My service representative Larry is very trustworthy. He’s always brutally honest with me and helps me prepare For future services and what t beyond ! My service representative Larry is very trustworthy. He’s always brutally honest with me and helps me prepare For future services and what to expect next time. More
Excellent service associates were great to deal with service were taken care of promptly and resolved the problem .Dealers associates from sales to service are excellent service were taken care of promptly and resolved the problem .Dealers associates from sales to service are excellent More