Audi Grapevine

I was greeted and then my service adviser told me how long it would take. Kevin was correct about length of time. My car tire was replaced. Everything was good. long it would take. Kevin was correct about length of time. My car tire was replaced. Everything was good. More

Dealership is nice, friendly staff and clean. Thanks for providing coffee and snacks. Vehicles are always nice and clean. Thanks for providing coffee and snacks. Vehicles are always nice and clean. More

Anthony Butler always takes great care of me and my car. Just did 40K service on my 8th Audi. Great communication. He takes care of my wife’s Audi also when it needs service and repairs. I would recommend G Just did 40K service on my 8th Audi. Great communication. He takes care of my wife’s Audi also when it needs service and repairs. I would recommend Grapevine Audi for purchasing and servicing your Audi. More

Anthony Butler is a great resource in Service Dept! So far dealership has done a good job. So far dealership has done a good job. More

Great service! Malakai was very helpful and kept me informed every step of the way. Also they waiting area is very comfortable. I was able to work while I waited. Malakai was very helpful and kept me informed every step of the way. Also they waiting area is very comfortable. I was able to work while I waited. More

Fabulous service department. Both the service writer and service tech went above and beyond to restore my vehicle to a smooth, stable ride. I hit a pot hole and had a blowout re Both the service writer and service tech went above and beyond to restore my vehicle to a smooth, stable ride. I hit a pot hole and had a blowout resulting in potential subframe misalignment. Best Audi shop I've ever done business with and will be my "go to" shop when in the area. I drive an S5 hot rod and an A8. More

Prompt service and the dealership had my loaner vehicle ready and parked inside the service department which was extremely helpful. ready and parked inside the service department which was extremely helpful. More

My service adviser, Anthony Butler, provided excellent customer service! He thoroughly explained all aspects of the services that was performed on my vehicle. customer service! He thoroughly explained all aspects of the services that was performed on my vehicle. More

Driver side window would not roll up and we had rain in the forecast. Dropped the car off on a Saturday morning and everything was taken care of the same day. the forecast. Dropped the car off on a Saturday morning and everything was taken care of the same day. More

Overall Outstanding service! The only down side no loaner vehicles. Great experience every visit at Grapevine Audi. The only down side no loaner vehicles. Great experience every visit at Grapevine Audi. More