Audi Grapevine

Great responsiveness! Got us in and out in one day and fixed our problem. Thank you! Got us in and out in one day and fixed our problem. Thank you! More

Rene is outstanding service rep! One of the best ever. Will come back again, for sure. One of the best ever. Will come back again, for sure. More

I got what I asked for with good customer service service, communication and exceptional service service, communication and exceptional service More

After visiting several Audi dealerships across DFW, I can confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment at the Grapevine location changed everything for us. We haven’t gone anywhere else since. The service team is the heartbeat of this dealership. Renee is a true professional who always takes the time to explain the 'why' behind the work and provides immediate peace of mind. Even during his brief absence, Michael stepped up and helped us navigate a major challenge with ease. Seeing Renee back with the Audi family is wonderful—he is the kind of advisor you can reach out to at any time and get an honest answer ASAP. If you want 10-star service and total confidence in your vehicle's care, go to Audi Grapevine and ask for Renee! More

Very good service—everyone was very friendly. I really like that they also have staff who speak Spanish. I really like that they also have staff who speak Spanish. More

Service tech was knowable about the concerns and presented an acceptable treatment plan that i agreed with presented an acceptable treatment plan that i agreed with More

The Service Consultant was not very professional. He was not aware of the product that is available also, try to over charge me, He was not aware of the product that is available also, try to over charge me, More

The job done right the first time and ready when promised! Great work! I’ll definitely be back. promised! Great work! I’ll definitely be back. More

Service department was very good with scheduling and keeping me updated with the status of the car. Rene my advisor was in touch with updates and vehicle was completed on schedule. keeping me updated with the status of the car. Rene my advisor was in touch with updates and vehicle was completed on schedule. More

Simply put, the sales experience was exceptional. I was on a quest to find my wife a newer Lexus and I thank God for guiding me to this dealership! The Audi Brand Specialist (Luis Melendez) was very I was on a quest to find my wife a newer Lexus and I thank God for guiding me to this dealership! The Audi Brand Specialist (Luis Melendez) was very courteous and professional. I would most definitely recommend anyone to purchase their next vehicle from Audi Grapevine! Keep up the (above standard) work guys! Best regards, Out of town buyers More