Audi Grapevine

The service advisor explained everything in detail and in a way easy to understand. He was excellent. a way easy to understand. He was excellent. More

Amazing staff and selection! Kenny Nguyen is a gem and the reason I purchased my E Tron GT from Audi Grapevine. Kenny Nguyen is a gem and the reason I purchased my E Tron GT from Audi Grapevine. More

Rene is the tech that took care of us! Really helpful and kept us informed of progress! Very patient with all the questions! Thank you Rene’ 🚗 Really helpful and kept us informed of progress! Very patient with all the questions! Thank you Rene’ 🚗 More

My service rep. Andrew Holguin was very informative about the process of getting my car serviced. Andrew Holguin was very informative about the process of getting my car serviced. More

I was pleasantly surprised by Audi Grapevine. No one I dealt with reminded me of the car sales process of the past (sleazy) and they obviously wanted my business more than the luxury dealer acros No one I dealt with reminded me of the car sales process of the past (sleazy) and they obviously wanted my business more than the luxury dealer across the highway. Robert was especially delightful as was Varon. More

I was given a shuttle back to my house while my vehicle was being serviced. I was told I could not have a loaner, because the oil change would take 1.5 hours. I dropped my car off at 8:30 am. The car wa was being serviced. I was told I could not have a loaner, because the oil change would take 1.5 hours. I dropped my car off at 8:30 am. The car was ready at 12:30pm. I should have been able to have a loaner car for the day. The shuttle taking me back to my house was not available for 30 minutes after dropping my vehicle off. More

Ryan was very helpful and answered all my questions. He explained the pricing clearly, and the cost matched what I expected. He explained the pricing clearly, and the cost matched what I expected. More

Whenever I take my car in for maintenance, they manage to fix one thing while breaking another. Almost without fail, I have to turn my car back around and go back to have them fix whatever they broke. If t fix one thing while breaking another. Almost without fail, I have to turn my car back around and go back to have them fix whatever they broke. If there was somewhere else nearby for me to service my car at, I would go there instead. More

⭐⭐⭐⭐⭐ Outstanding Service at Audi Grapevine I had a fantastic experience at Audi Grapevine. From the moment I walked in, the staff was professional, courteous, and efficient. Special thanks to Bill and fantastic experience at Audi Grapevine. From the moment I walked in, the staff was professional, courteous, and efficient. Special thanks to Bill and JT, my service advisers, who went above and beyond to make sure everything was handled smoothly. What really stood out was how quickly they got me into a loaner car — hands down the fastest I’ve ever been set up with a loaner at any dealership. No long waits, no hassle, just smooth and seamless service, thanks in large part to Bill and JT’s attentiveness and communication throughout the process. The team clearly values their customers’ time, and it shows in how well they’ve streamlined the process. It’s rare to find a dealership this organized and customer-focused. I’ll definitely be back for future service needs, and I highly recommend Audi Grapevine — ask for Bill or JT if you want top-notch care! More

My service manager, Anthony went above and beyond in making sure everything was taken care of when I brought my suv in for service. He even vacuumed the backseat for me. making sure everything was taken care of when I brought my suv in for service. He even vacuumed the backseat for me. More