Audi Grapevine

Was classy. Friendly. On spot. Took time and an effort to see what I wanted not what they wanted to sell ! I would recommend and repurchase again Friendly. On spot. Took time and an effort to see what I wanted not what they wanted to sell ! I would recommend and repurchase again More

Audi Grapevine was very good about providing reminders about my appointment. My service advisor Michael Phan was very personable even at 7:15 a.m. he kept me informed throughout the entire day.. hw explai about my appointment. My service advisor Michael Phan was very personable even at 7:15 a.m. he kept me informed throughout the entire day.. hw explained the extra services that were recommended. I felt no pressure to perform those services. His coworkers were helpful with checking me out even at 10 minutes before closing. They were very calm and accepting and still explained everything upon check out. More

Once someone greeted me, service was fine. Both at drop off and pick up I waited around, no one made eye contact for a while or noticed I was waiting. Both at drop off and pick up I waited around, no one made eye contact for a while or noticed I was waiting. More

Overall easy car buying experience with a great sales rep. Great inventory or both used and new cars. rep. Great inventory or both used and new cars. More

They took care of my service needs quickly and courteously. And within my timeframe as requested. courteously. And within my timeframe as requested. More

Anthony Butler was very pleasant to work with and took care of my concerns. I will choose Grapevine Audi for my service needs in the future. care of my concerns. I will choose Grapevine Audi for my service needs in the future. More

Dealer was very courteous, on time discussed any additional items found during the inspection with me before proceeding, and offered advice on, which were the most critical. All in all a good experi additional items found during the inspection with me before proceeding, and offered advice on, which were the most critical. All in all a good experience. More

Experienced great service for tire replacement after getting nails in it. They had to order tire but same day service. getting nails in it. They had to order tire but same day service. More

Best customer service. I've been a customer for years. I've been receiving the white glove service without the gloves. The service reps are top notch, especially Larry. Ne I've been a customer for years. I've been receiving the white glove service without the gloves. The service reps are top notch, especially Larry. Never buying from anywhere else. More

Quick oil change service, exceptional and knowledgeable Advisor, pre work video inspection was informative. will keep coming back. Advisor, pre work video inspection was informative. will keep coming back. More