Audi Grapevine

The overall service experience was good. The photos from the walk around inspection revealed a screw in the tire. JT my service advisor took care of the problem with a replacement tire. The photos from the walk around inspection revealed a screw in the tire. JT my service advisor took care of the problem with a replacement tire. More

Great service ! !!! Keith was outstanding . Very clean and comfortable seating. Good coffee! Service on my Q7 was complete !!! Keith was outstanding . Very clean and comfortable seating. Good coffee! Service on my Q7 was complete More

Great customer service. Very detailed in showing me the issues with my car. They were patient Very detailed in showing me the issues with my car. They were patient More

David you helped me get everything worked out and help me with any and all questions no matter what they were. David made this very easy and was extremely helpful. Will be asking for him everytime I go back. with any and all questions no matter what they were. David made this very easy and was extremely helpful. Will be asking for him everytime I go back. More

Clean, organized, courteous employees, professional employees , maintenance personnel always around checking for cleanliness, nice sales area, nice service waiting area. employees , maintenance personnel always around checking for cleanliness, nice sales area, nice service waiting area. More

Very friendly and very good service quick and very honest,personal care I will be back for more further service honest,personal care I will be back for more further service More

All good, people there are nice and attentive in helping you out in whatever you need or want. you out in whatever you need or want. More

scheduled in for recall on Alternator. part was available. Worked with Kieth W. on this project and damaged tire replacement. Both items completed on a timely basis. Kieth was a big hel part was available. Worked with Kieth W. on this project and damaged tire replacement. Both items completed on a timely basis. Kieth was a big help in getting warranty on the tire. I ask about a loaner and one was not available for 21 days. Luckily we have a Mercedes as well. More

Would recommend Grapevine Audi to anyone looking to purchase an Audi. Chen worked with us to get the car we wanted. purchase an Audi. Chen worked with us to get the car we wanted. More

My advisor, Kelvin, assisted me with all my questions and assured me that the issue I had with my car was addressed accordingly. I left the service department knowing everything was all good. assured me that the issue I had with my car was addressed accordingly. I left the service department knowing everything was all good. More