Audi Grapevine

Nov 17, 2025. I strongly advise potential buyers to proceed with extreme caution when considering a vehicle from Audi Grapevine. My experience revealed deeply I strongly advise potential buyers to proceed with extreme caution when considering a vehicle from Audi Grapevine. My experience revealed deeply concerning business practices that felt both shady and unethical. Transparency was lacking, and key details were either misrepresented or withheld entirely. If you value honesty, integrity, and straightforward communication, this dealership may not align with those expectations. Update as of 12/16/2025 Audrey, I appreciate you taking the time to meet with me, address my concerns, and resolve the situation. Thank you for bringing clarity to the misunderstanding with one of your sales associates and for outlining the steps that will be taken to ensure it does not happen again. I strongly recommend anyone purchasing a pre-owned or new vehicle to meet with you(Audrey). You are kind, empathetic, and genuinely care about making the experience a memorable one. Thank you for all you did and do. More

Excellent service. Attention to detail by service advisor. He was very prompt and kept me up to date throughout Attention to detail by service advisor. He was very prompt and kept me up to date throughout More

Larry helped guarantee the warranty was used on the problem that I had. He fought for my interests. Well done! I would definitely take my car to Larry at Audi Grapevine. problem that I had. He fought for my interests. Well done! I would definitely take my car to Larry at Audi Grapevine. More

I made an appointment for service. they were ready when I got there, did the work on time and at the price we agreed. they were ready when I got there, did the work on time and at the price we agreed. More

Always feel welcome and valued as a customer. Thank you, Ethan, for taking great care of my vehicle! Thank you, Ethan, for taking great care of my vehicle! More

Had a great experience with the Audi service team! Came in with a tire issue and Malachi went above and beyond to help me get fair pricing, super quick to reply, and even gave me a loaner while a warr Came in with a tire issue and Malachi went above and beyond to help me get fair pricing, super quick to reply, and even gave me a loaner while a warranty rep checked things out. So grateful! Without his help I genuinely may have missed driving to Austin for my mom’s 75th birthday. He was friendly and kept me updated the whole time. Highly recommend! More

I was impressed. The facilities are first class, with a large inventory of new and used vehicles. Special THANKS to Jeff for facilitating our purchase of a 2025 Audi The facilities are first class, with a large inventory of new and used vehicles. Special THANKS to Jeff for facilitating our purchase of a 2025 Audi Q3 (with only 3K miles) ... a very smooth and unpressured transaction. More

Quick and easy, will work with your schedule and provide top notch services for your vehicles top notch services for your vehicles More

Very pleased with the service department at this location. Kelvin Torres is top notch and always professional, courteous and on top of things. He adds so much value to that dealer. Thank you! location. Kelvin Torres is top notch and always professional, courteous and on top of things. He adds so much value to that dealer. Thank you! More

This was my first introduction to Audi, I have been a Mercedes and Jaguar cudtomer for over 25 years, and I was pleasantly surprised. Keith and Jonathon did a great job, kept me informed, and delivered t Mercedes and Jaguar cudtomer for over 25 years, and I was pleasantly surprised. Keith and Jonathon did a great job, kept me informed, and delivered the car on time! More