
Audi Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 1,208 reviews
Luis Melendez is the man!! Loving my Audi S5 from DFW Audi!! Luis Melendez is the man to see there. Knowledgeable, professional and will do what he can to help you! Loving my Audi S5 from DFW Audi!! Luis Melendez is the man to see there. Knowledgeable, professional and will do what he can to help you! More
2015 Allroad I would highly recommend Luis Melendez for your next Audi purchase or lease. He was in excellent in helping me order a 2015 Allroad from A - Z. Tr I would highly recommend Luis Melendez for your next Audi purchase or lease. He was in excellent in helping me order a 2015 Allroad from A - Z. Troy More
I look forward to buying my next Audi from DFW Audi! My experience at DFW Audi was nothing short of excellent. Luis (my Brand Specialist) and Ryan (Finance specialist) were incredibly accommodating of m My experience at DFW Audi was nothing short of excellent. Luis (my Brand Specialist) and Ryan (Finance specialist) were incredibly accommodating of my extenuating circumstances. I was trading a boat + trailer that were in my Ex's name along with a truck in my name while also changing my address. They demonstrated professionalism and experience every step of the way. Luis even stepped out and picked up lunch as the sale took some time to complete. The most impressive aspect of the sale was the lack of an artificial pretentious attitude that I have experienced at other luxury car dealerships. I look forward to buying my next Audi from DFW Audi! More
Florence Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto Came in to service my car and I am walking away with a new car! :-) absolutely great service from both Billy in service dept and Benjamin in the auto sales dept. Honest people whom I felt great working with. I highly recommend both of them to anyone who wants to be treated with respect, honesty and great service. More
Mediocre service I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my de I took my car for service on a Friday morning. First off they were "so busy" and did not have a loaner car. Fair enough they shuttled me back to my destination once i dropped my car. They did not call me almost till end of business day to let me know it may be ready the next day. They called me on Saturday afternoon to let me know they still had one part that they had ordered and wont be available till Tuesday. When i asked about the loaner car again, they said there was none available. Luckily i work from home and was able to suck it in and wait till Tuesday. Their shuttle picked me up on Tuesday to pick up my car. The car was not washed, had grease marks on the body, handle, etc. I thought washing the car was standard after service? The reception was unimpressive to say the least and 3 days without a car and no loaner cars either!!!. I dealt with Allison who was very professional and courteous though. More
Great Dealership; Great People I highly recommend this dealership. The manager and my salesman (Luis) were great. Very friendly and courteous and upfront regarding pricing.....not y I highly recommend this dealership. The manager and my salesman (Luis) were great. Very friendly and courteous and upfront regarding pricing.....not your typical experience where you go back and forth for hours. The actual purchase and paperwork also was very easy...and efficient! Overall a great experience and great people. Follow up was outstanding. After my first visit I received communication from not only Luis but from the manager which no other dealership did. Very professional. More
The Best Luis was wonderful. My buying experience was easy with no hassles. I 100% recommend DFW Audi to everyone in the market for a quality vehicle. Thank yo Luis was wonderful. My buying experience was easy with no hassles. I 100% recommend DFW Audi to everyone in the market for a quality vehicle. Thank you! More
Excellent Service Just a note of Thanks and Appreciation to Baillargeon DFW Audi and their Staff, especially to my sales person Luis Melendez, you guys are awesome! As Just a note of Thanks and Appreciation to Baillargeon DFW Audi and their Staff, especially to my sales person Luis Melendez, you guys are awesome! As a previous Audi owner I was once again more than pleased with the service and attention received from Luis. The process of buying my car was super-quick and simple. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Baillargeon DFW Audi for years to come and will recommend to my friends. More
Kudos Best buying experience! Luis Melendez was attentive, resourceful and patient. He listened to what I want and match me with the right car. Luis make th Best buying experience! Luis Melendez was attentive, resourceful and patient. He listened to what I want and match me with the right car. Luis make the buying process simple and fast. More
Completely satisfied Luis was not only very professional but extremely cooperative in dealing with some timing issues I had. I was to be out of town for 30 days and Luis Luis was not only very professional but extremely cooperative in dealing with some timing issues I had. I was to be out of town for 30 days and Luis held the car until I returned. More