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Audi Grapevine
Grapevine, TX
1,448 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,448 reviews
September 23, 2020
In my recent visits at Audi Grapevine the service has been nothing less than outstanding. The services rendered have been prompt and met with professionalism. been nothing less than outstanding. The services rendered have been prompt and met with professionalism. More
by david4frank7
Employees Worked With
Joel Gogue
September 22, 2020
I had an appointment for service and arrived on time and was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after an initial inspection that some service that I thought was due was not needed at this point. Over all it was a very good experience. More
by Lynn.drcham
Employees Worked With
Jared Mikeska
September 17, 2020
Berron Ware was great to work with! His Manager was a little hard nosed and wasn't budging on the price even though I showed examples of how the vehicle I purchased was priced a little high. I understan little hard nosed and wasn't budging on the price even though I showed examples of how the vehicle I purchased was priced a little high. I understand you guys are in the business of making money, but I thought what I offered was more than fair. In the end I purchased the vehicle and you got what you wanted so I blinked first. You were going to make money on the extended warranty as well, so I expected a little more wiggle room on the price. The home delivery was great, though I expected a little more from the detail. It was fine, but you didn't go above and beyond. I had to scrub crap off the inside of the sunroof. More
by Cole
Employees Worked With
Berron Ware
September 14, 2020
Advisor Joel went above and beyond in helping me with my service needs. He kept me updated and was very thorough. Excellent service at Audi Grapevine service needs. He kept me updated and was very thorough. Excellent service at Audi Grapevine More
by Taylor88
Employees Worked With
Joel
September 12, 2020
Welcomed professional and treated with respect and immediacy. shown courtesy to get our current insurance policy from insurance company. Explained the work needs to be done in near future. immediacy. shown courtesy to get our current insurance policy from insurance company. Explained the work needs to be done in near future. More
by Tasleem Khan
Employees Worked With
Michael, Phan
September 11, 2020
Grapevine Audi Service dept did a great job servicing my car. Service advisor, Eric, kept me informed on the status of the service in my car. The valet service made the process so easy. car. Service advisor, Eric, kept me informed on the status of the service in my car. The valet service made the process so easy. More
by John
Employees Worked With
Eric
September 10, 2020
Thank you Joel! Very kind, very prompt, wonderful service. Joel kept me updated, arranged for a loaner car at a date convenient for me, and most importantly kept me appraised of the process the day service. Joel kept me updated, arranged for a loaner car at a date convenient for me, and most importantly kept me appraised of the process the day of repair. More
by mp
Employees Worked With
Joel Gogue
September 08, 2020
Everyone was polite, building was extremely clean & the service was done timely & correctly. The coffee area was fresh & clean. They did what I was told they were going to do with no surprises. service was done timely & correctly. The coffee area was fresh & clean. They did what I was told they were going to do with no surprises. More
by Ssnichol
Employees Worked With
Joel, Chris
