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Audi Grapevine

Grapevine, TX

4.7
1,408 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,409 reviews

July 26, 2020

White glove treatment Booking on the website is easy and convenient, check-in is painless, Lyft arrives within minutes and you’re on your way. Your assigned advisor calls More

by Q3quattro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Rene
July 24, 2020

Great service Eric was very helpful and friendly. Serviced was on time. We will bring our car back for service. Excellent location for us. Thank you again! More

by raduft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
July 23, 2020

Eric Juarez, my service advisor is the absolute best. Eric is mindful of my time and works well with the mechanics to keep the experience quick, prompt with service and back on the road. More

by dmmcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Juarez
July 18, 2020

2016 Audi A4 Service Very pleased with service. Quickly completed service while i waited. Friendly staff, all wearing masks — clearly taking customers well being seriously More

by th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
July 18, 2020

Battery Needed exchanging Easy to make an Appointment. Rene was awesome (as usual). Kept me informed. Arranged for Lyft rides to/from the Dealership. Work was completed on time More

by vintag
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
July 17, 2020

First class treatment of customers, high quality workmanship I bought my first Audi here two and half years ago and continue to be impressed with the service experience. They do a really good job finding the so More

by Eric in North Texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
July 13, 2020

Great Service This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you fee More

by MCollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
July 12, 2020

I called on a Monday and got an appointment with a loaner car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. More

by Amyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
July 12, 2020

Great experience with Eric! Eric helped to me understand the whole service details and even sent me all the multi point inspection details via email. I am very satisfied with the More

by gagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
July 10, 2020

Eric was great! I appreciated his honesty and professionalism. Price was not to bad and tires look good. Will be back to Grapevine for my next service. More

by Mghaggs
Recommend Dealer
Yes
Employees Worked With
Eric
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