Audi Grapevine

Best customer service It was a pleasure doing business at this location. Sales gentleman Heath, offered exceptional service. From purchasing to delivery of the vehicle wa It was a pleasure doing business at this location. Sales gentleman Heath, offered exceptional service. From purchasing to delivery of the vehicle was seedy. Beautiful modern layout! More

Why use this dealership Excellent personal, excellent work on my AudiA8L. One small hiccup- the lady doing paperwork for loaner car should take a Dale Carnegie course and lea Excellent personal, excellent work on my AudiA8L. One small hiccup- the lady doing paperwork for loaner car should take a Dale Carnegie course and learn attitude presentation with a smile. More

Great experience. Tony and Louis were a pleasure to work with. They were quick to answer all our questions and tried to accommodate our wishes as best they could. They Tony and Louis were a pleasure to work with. They were quick to answer all our questions and tried to accommodate our wishes as best they could. They also offered top dollar on our potential trade. We LOVE our new Q5. More

Mi Casa Es su Casa The employees and infrastructure at this dealership exceeds my expectations. I look forward to going to Audi Grapevine to keep my car in great running The employees and infrastructure at this dealership exceeds my expectations. I look forward to going to Audi Grapevine to keep my car in great running condition because the service staff are all so professional and courteous and the service lounge is simply luxurious More

Excellent Service at Audi Grapevine The Sevice I received from Kelly at Audi Grapevine was amazing. She stayed on top of every aspect of getting my car repaired. She was so knowledg The Sevice I received from Kelly at Audi Grapevine was amazing. She stayed on top of every aspect of getting my car repaired. She was so knowledgeable and professional, truly cared and kept me informed at every stage.. I always wondered after I bought my car there how the service department would be after the sale, well I can tell you it is great and I would recommend this dealership to everyone.. Customer Service is really number one there. More

Great service Jeff at Grapevine Audi is always able to turn an unpleasant situation around and make it a good experience. He goes above and beyond and provides an e Jeff at Grapevine Audi is always able to turn an unpleasant situation around and make it a good experience. He goes above and beyond and provides an exceptional level of care. I continue to come back to this dealership because of this service. More

Great sales team I've purchased over 20 cars in my life, from Jaguars to Cadillacs, to Jeeps. This is my first Audi, and I am blown away with the personal and sincere I've purchased over 20 cars in my life, from Jaguars to Cadillacs, to Jeeps. This is my first Audi, and I am blown away with the personal and sincere approach that was given to my trade and purchase. Robert Jean ( my salesperson) was eloquent, knowledgeable and very attentive to my wants and needs. He treated me with respect and his attention to detail and his sense of urgency when he found out I had a short timeframe was fantastic. More

Service Had issues with oil consumption and rough running engine. They solved both issues at no charge. I have been using the dealership for 11 years and hav Had issues with oil consumption and rough running engine. They solved both issues at no charge. I have been using the dealership for 11 years and have always received excellent service on the three Audi's I purchased from them. More

Service at Audi Grapevine July 2017 Service was fast friendly and lounge was pleasant. Had oil change performed as well as brake fluid flush and replacement. Time was shorter than I expe Service was fast friendly and lounge was pleasant. Had oil change performed as well as brake fluid flush and replacement. Time was shorter than I expected. More

Happy happy customer Christian is very kind and makes the service experience very enjoyable definitely we are customers for the long run and will recommend all our friends Christian is very kind and makes the service experience very enjoyable definitely we are customers for the long run and will recommend all our friends to this beautiful dealer in grapevine More