Audi Grapevine

Thank you Joel! Very kind, very prompt, wonderful service. Joel kept me updated, arranged for a loaner car at a date convenient for me, and most importantly kept me appraised of the process the day service. Joel kept me updated, arranged for a loaner car at a date convenient for me, and most importantly kept me appraised of the process the day of repair. More

This was our first visit, the service advisor was very kind and took time to answer our questions. We will be back for future service kind and took time to answer our questions. We will be back for future service More

Everyone was polite, building was extremely clean & the service was done timely & correctly. The coffee area was fresh & clean. They did what I was told they were going to do with no surprises. service was done timely & correctly. The coffee area was fresh & clean. They did what I was told they were going to do with no surprises. More

Joel has done it again. Wonderful service as usual. He got my car in quickly and made sure he kept me updated throughout the process. got my car in quickly and made sure he kept me updated throughout the process. More

Great service! Our service advisor, Cris, did a phenomenal job in getting our daughters car serviced and did a fabulous job on the detail as well! phenomenal job in getting our daughters car serviced and did a fabulous job on the detail as well! More

Jessica was great. She was friendly, helpful, gave the appropriate number of status updates. The waiting area was comfortable and everyone I came in contact with was very professional. appropriate number of status updates. The waiting area was comfortable and everyone I came in contact with was very professional. More

great job Vernon! Super fast! That was amazing service and quality. Couldn't ask for a better time. We greatly appreciate Vernon and all of his hard work! and quality. Couldn't ask for a better time. We greatly appreciate Vernon and all of his hard work! More

The place is very clean and everyone is extremely friendly in the Service Department . Do miss the snacks, lol I also enjoy the car washes. friendly in the Service Department . Do miss the snacks, lol I also enjoy the car washes. More

i always have a great experience with the audi advisors. they keep me informed via the tools at their disposal (e.g. texts and emails) and service is relatively quick. i also appreciate the $49 special on t they keep me informed via the tools at their disposal (e.g. texts and emails) and service is relatively quick. i also appreciate the $49 special on the oil change. i am however disappointed audi grapevine tried to charge me $139 to change a pollen filter. it is a $20 part and 5 minutes of labor. i declined and did it myself. More

Vernon burns was absolutely amazing. The service was great the waiting area staffers clean. The entire staff was great. I will definitely be back. Thank you. great the waiting area staffers clean. The entire staff was great. I will definitely be back. Thank you. More