Audi Grapevine

The service department was wonderful in assisting with issues with my Q7 not starting. They kept me updated on progress throughout whole ordeal. Audi care was terrible. They had to send 4 tow trucks to t issues with my Q7 not starting. They kept me updated on progress throughout whole ordeal. Audi care was terrible. They had to send 4 tow trucks to try to figure out how to tow a 1 year old Q7. The towing companies they use should know the ins and outs of Audi’s. The service department showed me The location and how to use the shift lock if this issue happens again. More

I LOVE the fact that they communicated with me regularly throughout the process - they didn't leave me hanging, wondering what was going on as they tracked down a Q3 with the features we wanted. On top of throughout the process - they didn't leave me hanging, wondering what was going on as they tracked down a Q3 with the features we wanted. On top of that, they were very aggressive in pricing, granting us a great deal on our new car! More

Great experience Robert is a great sales man and the dealership was wonderful to work with We look forward to working together in the cute dealership was wonderful to work with We look forward to working together in the cute More

Great service. From working with my advisor to schedule the appointment, the reminder via email the team that worked on my car to complete the repairs and clean it up. Everything was perfect the appointment, the reminder via email the team that worked on my car to complete the repairs and clean it up. Everything was perfect More

WARNING!!! STAY AWAY! Worst dealership sales people in DFW. Do not deal with these slime balls. Completely unethical and dirty. Don’t waste your time...... DFW. Do not deal with these slime balls. Completely unethical and dirty. Don’t waste your time...... More

The team at Grapevine Audi provides exceptional service and helped me get a fair if not great deal on my new Audi Q5. I’d like to shout out to Ace for his professional, respectful and prompt communication and helped me get a fair if not great deal on my new Audi Q5. I’d like to shout out to Ace for his professional, respectful and prompt communication with me through the purchase process which took about 2 weeks as I made my decision. I would highly recommend Ace and the Grapevine team. More

Hello, dealership was very friendly and clean. Great service by Shaun my salesmen. He made me feel right at home there, no pressure sales just honesty. I will send my family and friends to this dealer i service by Shaun my salesmen. He made me feel right at home there, no pressure sales just honesty. I will send my family and friends to this dealer in the future. More

My service consultant was the best yet at Audi Grapevine. Thank you, Jessica! Very professional and attentive. I appreciate her desire to make sure my expectations were met. Thank you, Jessica! Very professional and attentive. I appreciate her desire to make sure my expectations were met. More

flexible service appointments,great facility, clean and safe environment; professional explanation of inspection items, detailed inspection report, Joel was the perfect service advisor, I will recommend safe environment; professional explanation of inspection items, detailed inspection report, Joel was the perfect service advisor, I will recommend Grapevine Audi More

Audi TT Battery I was pleased that the Dealership had in stock the replacment battery for my 2002 Audi TT Roadster so I was able to get my car back on the road. I was pleased that the Dealership had in stock the replacment battery for my 2002 Audi TT Roadster so I was able to get my car back on the road. More