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Audi Grapevine

Grapevine, TX

4.7
1,441 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,441 reviews

September 26, 2020

Great service experience. Timely and professional. In and out in the same day for my 30,000 service. Car was clean and ready right on time. More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 26, 2020

Joel Gogue is awesome...he's efficient, well mannered, and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! More

by Beverly Spillyards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

September 24, 2020

Joel, always takes good care of us and ensures the the service is completed on time and within budget. He goes above and beyond for us. More

by Monika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

September 23, 2020

Great service. Friendly. I had to call to check on my car but finally got my car fixed. Shocked that the side sensors were not under warranty. More

by krevard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 23, 2020

In my recent visits at Audi Grapevine the service has been nothing less than outstanding. The services rendered have been prompt and met with professionalism. More

by david4frank7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 22, 2020

I had an appointment for service and arrived on time and was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after More

by Lynn.drcham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Mikeska
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 17, 2020

Berron Ware was great to work with! His Manager was a little hard nosed and wasn't budging on the price even though I showed examples of how the vehicle I purchased was priced a little high. I understan More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berron Ware
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 14, 2020

Advisor Joel went above and beyond in helping me with my service needs. He kept me updated and was very thorough. Excellent service at Audi Grapevine More

by Taylor88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 12, 2020

Welcomed professional and treated with respect and immediacy. shown courtesy to get our current insurance policy from insurance company. Explained the work needs to be done in near future. More

by Tasleem Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Phan
September 11, 2020

Grapevine Audi Service dept did a great job servicing my car. Service advisor, Eric, kept me informed on the status of the service in my car. The valet service made the process so easy. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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