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Audi Grapevine

Grapevine, TX

4.6
1,300 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,300 reviews

October 05, 2019

Quality service in a timely manner Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers ha More

by MichaelO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Ortega
October 03, 2019

Service I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everyth More

by Norman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
October 03, 2019

Vernon went above and beyond to make sure my service was done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employ More

by Sean
Recommend Dealer
Yes
Employees Worked With
Vernon
October 02, 2019

Excellent service from pull-up to pickup. Constant communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. More

by Rickk100
Recommend Dealer
Yes
Employees Worked With
Vernon Burns and ms. Jules
September 30, 2019

Quick & Clean I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. More

by KatCan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
September 30, 2019

Kenny and Zhiyang were fantastic to work with from the initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Kenny Nguyen and Zhiyang Chen
September 30, 2019

New Audi My husband and I visited Grapevine Audi to test drive and see if we had any interest in purchasing an Audi but after working with Felicia and Alex we More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia, Alex and Aspen
September 28, 2019

Great experience Fast and efficient and a great waiting area with food and drinks. Loved the coffee machine and the chick fila breakfast sandwiches. The entire place More

by JSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
September 27, 2019

Clean, quick and courteous I brought my car in for minor service and a wash. It took less than an hour for both, and I enjoyed a couple of cups of coffee and a muffin while I w More

by LWD
Recommend Dealer
Yes
Employees Worked With
Cris
September 26, 2019

Service while I waited. Routine oil change and tire rotation. Christian very helpful and had the car back in only two hours on a very busy day. Thanks for the great lounge a More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
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