
Audi Grapevine
Grapevine, TX
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easy purchase the team at Audi Grapevine made the purchase very smooth and easy at every step along the way. they gave us the white glove treatment even though we the team at Audi Grapevine made the purchase very smooth and easy at every step along the way. they gave us the white glove treatment even though we purchased a used car. More
Helpful Service was quick and team was supportive. There was no hassle. The no cost service was in fact no cost. My wife is the person who went through this e Service was quick and team was supportive. There was no hassle. The no cost service was in fact no cost. My wife is the person who went through this experience and she can be picky and I got an overall thumbs up from her. Exactly what we expected from Audi Grapevine. More
A/C leak Great service! Friendly, prompt, and professional. Very nice greeting you when you first pull in. They call you and keep you updated on anything done. Great service! Friendly, prompt, and professional. Very nice greeting you when you first pull in. They call you and keep you updated on anything done. More
New car sale Wonderful experience, great customer service, very inviting show room, and amazing car! This is the 4th Audi I have purchased. Thank you Audi Grapev Wonderful experience, great customer service, very inviting show room, and amazing car! This is the 4th Audi I have purchased. Thank you Audi Grapevine! Amazing More
very straight forward and professional very friendly and professional and a fair price. sales person and manager were up front. sales price and trade in values were reasonable. also the in very friendly and professional and a fair price. sales person and manager were up front. sales price and trade in values were reasonable. also the individual that explained all the features was excellent. More
Very Good Service Very promptly handled the issue with my headlight not working. I was able to telephone and organize to drive across and have it replaced on the spot a Very promptly handled the issue with my headlight not working. I was able to telephone and organize to drive across and have it replaced on the spot and drive out again with a working headlight. More
3rd car leased from Audi Grapevine Luis and Aspen took great care of us. I would recommend leasing a car from Audi Grapevine. The service department has always been s good experience. I Luis and Aspen took great care of us. I would recommend leasing a car from Audi Grapevine. The service department has always been s good experience. I recommend the service packages to make the lease experience the best. More
For Audi Servicing you can't beat this dealership! This was my first time to Audi Grapevine as I bought my last two cars from Audi Fort Worth, and loyally had all my serving done there. Over the years This was my first time to Audi Grapevine as I bought my last two cars from Audi Fort Worth, and loyally had all my serving done there. Over the years and multiple changes in management their service levels deteriorated and I wanted to see if it was an Audi problem or an Audi Fort Worth problem. What a difference between the two dealerships. I was able to get an appointment the next day and they sent a lyft car to pick me up from work. The dealership in Grapevine is visually stunning and has the cutting edge technology you expect from an innovative company such as Audi. Vernon my service advisor was, knowledgeable, professional, and provided outstanding customer service. My future services and purchases with Audi will be done at the dealership in Grapevine. Thanks for renewing my faith in Audi! More
Exceptional I worked primarily with Mo the General Manager who was exceptional in both working with me on the Audi S6 I purchased and the value and coordination o I worked primarily with Mo the General Manager who was exceptional in both working with me on the Audi S6 I purchased and the value and coordination of trading in my vehicles. Mo's customer service and people skills are incredible. If more people had the experience I had with him, the auto industry and purchasing experience would be viewed quite differently. Mo introduced me to Dina H. and Jeff in Finance. All of them were top notch and contributed significantly to my buying experience. Audi would be proud of the way the team worked seamlessly together and provided an awesome buying experience! Dave Rickard More
Best dealership This is one of the best dealership I have ever been in that do absolutely all they can to help you. I will always buy my cars from Grapevine Audi. Tha This is one of the best dealership I have ever been in that do absolutely all they can to help you. I will always buy my cars from Grapevine Audi. Thanks guys for helping me. More