Audi Grapevine

Best service department Veronica, Jeff, and other service personnel are always prompt, courteous, and professional. I have 238,000 miles on my Q7 for a reason, GOOD SERVICE Veronica, Jeff, and other service personnel are always prompt, courteous, and professional. I have 238,000 miles on my Q7 for a reason, GOOD SERVICE. I absolutely recommend service here. Even though I purchased elsewhere, I come to DFW Audi because of previous experience. More

Rear left tire needed to be replaced My experience at dfw was phenomenal. Jose at DFW Audi is always 100% professional and takes the most absolutely wonderful care of my car. Every experi My experience at dfw was phenomenal. Jose at DFW Audi is always 100% professional and takes the most absolutely wonderful care of my car. Every experience has been better and better and I couldn't be more pleased with the dealership. 100% recommend dfw audi and Jose in the service department! More

Great Service!!! DFW AUDI has the best Customer Service I have ever experienced! They go above and beyond to ensure you are taken care of! Thanks DFW Audi!! DFW AUDI has the best Customer Service I have ever experienced! They go above and beyond to ensure you are taken care of! Thanks DFW Audi!! More

Service department I needed a wheel alignment, new tires and my 15k inspection. I had the best service advisor you could possibly ask for. I contacted him at 8:00 am and I needed a wheel alignment, new tires and my 15k inspection. I had the best service advisor you could possibly ask for. I contacted him at 8:00 am and told him I wanted to get the work done but couldn't get the car up there. He picked my car up at my house , kept me informed throughout the day on how things were going and proceeded to deliver my car back to as scheduled. My advisors name is Ryan and he is a great asset to your team. More

Kelly is amazing!!!!! Kelly and DFW Audi are amazing to work with. I would highly recommended this dealership for any of your buying or service needs. Thank you DFW Audi! Kelly and DFW Audi are amazing to work with. I would highly recommended this dealership for any of your buying or service needs. Thank you DFW Audi!!!! More

Thank you service department. Every time I walk in to DFW Audi, I get treated with the world. Everyone greets me and has a smile on there face. I appreciate everything department. Every time I walk in to DFW Audi, I get treated with the world. Everyone greets me and has a smile on there face. I appreciate everything DFW Audi has done for me and my cars. I can't wait until they move to Grapevine as that will be right around the corner for me More

Audi A7 We just stopped to look and Kevin showed us a bunch of features along with the benefits of the vehicles. We drove a car and were very impressed. We we We just stopped to look and Kevin showed us a bunch of features along with the benefits of the vehicles. We drove a car and were very impressed. We weren't pressured into buying anything but Kevin just answered our many questions More

Audi Q5 2017- Certified Preowned buying experience My new Audi 2017 buying experience was simply amazing at DFW Audi, Dallas. Firstly Luis Melendez is the best sales person I had ever met with. So frie My new Audi 2017 buying experience was simply amazing at DFW Audi, Dallas. Firstly Luis Melendez is the best sales person I had ever met with. So friendly, so knowledgeable , understands your requirements, budgets and will make sure we get the right car under right budget with great deal on it. He was so friendly and made my buying experience more pleasant. His patience to answer every silly question I had was really impressive. This was my first Luxury car and I am really happy that I bought it from DFW Audi. Thanks to Luis Melendez for his wonderful service . I am pretty sure I will be referring all my friends to him for any Audi purchase. Even his manager Tony was another amazing guy. Very friendly and lots n lots of patience to work with us. Trust them and they will make sure you will be happy when you leave that place which is what we all want 👍👍👍.. More

Bad service Went In for an alinement waited for 5 hours and came out without an alinement and them trying to fix something they had messed with in my car that has Went In for an alinement waited for 5 hours and came out without an alinement and them trying to fix something they had messed with in my car that has nothing to do with an alinement that had had messed up trying to put my car up the ramp. I would have expected more from audis techs but it was ridiculous and unnecessary what they did to my car. More

Great service During my car buying experience, I had gone to three Bmw dealerships and two Audi dealerships. The first Audi dealership, I went to twice and could ne During my car buying experience, I had gone to three Bmw dealerships and two Audi dealerships. The first Audi dealership, I went to twice and could never get anyone to help me or test drive a A4. The Bmw dealerships would not budge on msrp or give me anything for my trade in. I finally met Jeff at Audi DFW and he took great care of me. I was so impressed, I ended up going back the same day that I met him and test drive the A4. On my return I told them I needed a good deal, two hours later, I was driving home in a new A4. More