Audi Grapevine
Grapevine, TX
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Audi Service Good experience. Great professionals to work with. Jeff and Dan are top notch professionals. It is why we have stayed with the dealership thru a less Good experience. Great professionals to work with. Jeff and Dan are top notch professionals. It is why we have stayed with the dealership thru a less than positive transition experience with Sales! More
Service for recalls on Audi Q5 All of the employees at Audi Grapevine are fantastic. They seem to really care about the customer and ensuring they have a great experiene every singl All of the employees at Audi Grapevine are fantastic. They seem to really care about the customer and ensuring they have a great experiene every single time they walk into their store. The reason for our most recent visit was for service needed on our Q5 due to a couple of manufacturer recalls. Johnny was very great to work with in getting our service appointment scheduled, and was great again in person once we dropped the car off. He helped us get a rental for the duration of the time our car was being serviced and was very prompt in letting us know once the work was done via phone call and email. He went above and beyond and had our car washed and inspected and ready to go as soon as we made it back to the dealership. He made the process easy and seamless. I will always recommend him and all of the staff at Audi of Grapevine! More
New car purchase This was a great buying experience for me. Paola, my salesperson was knowledgeable, courteous and overall a fantastic professional to do business. Add This was a great buying experience for me. Paola, my salesperson was knowledgeable, courteous and overall a fantastic professional to do business. Additional everences with Curtis in Finance and Ruby in IT rounded out an above average car purchase for me. More
Efficient Friendly, efficient, knowledgeable. I came in with a specific car in mind through USAA. The staff was quick, informative and helpful. Answering all my Friendly, efficient, knowledgeable. I came in with a specific car in mind through USAA. The staff was quick, informative and helpful. Answering all my questions and listening to my responses to their questions More
Great It was great place to be also i recommand audi because its awesome the people who help us out was so nice. Thankful to kevin and Ruby. It was great place to be also i recommand audi because its awesome the people who help us out was so nice. Thankful to kevin and Ruby. More
Great Working with Ricky Norris and Shaun Wangen When in the market for a 2017 A4 recently, I worked with Ricky Norris and Shaun Wangen. They were a pleasure to deal with, and did all they could When in the market for a 2017 A4 recently, I worked with Ricky Norris and Shaun Wangen. They were a pleasure to deal with, and did all they could to earn my business and make my experience a pleasure. Ultimately, it came down to which dealership had closest to the exact car I was looking for at the best price, which in my case was DFW Audi. Was very impressed with Ricky and Shaun. More
Good experience Good purchase experience. Everyone we met in the dealership was helpful and professional. My wife and I are happy with the experience. Would recommend Good purchase experience. Everyone we met in the dealership was helpful and professional. My wife and I are happy with the experience. Would recommend this dealership. More
Great Experience Good overall experience. Alex, Qudus, and Shane were excellent to work with. I look forward working with them for many years to come. I did have to wa Good overall experience. Alex, Qudus, and Shane were excellent to work with. I look forward working with them for many years to come. I did have to wait an hour or so to meet with the finance manager which was the worse part of my experience. More
Good service I started getting my A4 serviced at DFW Audi in 2010. They've always been helpful and professional. I just bought a new A6 and couldn't be happie with I started getting my A4 serviced at DFW Audi in 2010. They've always been helpful and professional. I just bought a new A6 and couldn't be happie with how the process went. The service I've experienced has been excellent all the way down the line. More
Great Audi A6 experience at DFW Audi I just purchased a brand new Audi 6 and couldn't be happier with the car, the service and genuine care the whole team at Audi DFW offer. The Sales Man I just purchased a brand new Audi 6 and couldn't be happier with the car, the service and genuine care the whole team at Audi DFW offer. The Sales Manager-Alex Bagherloo was patient, extremely informative and had my best interest at heart. This is a breath of fresh air because buying a car can be a such stressful activity. I give the team at Audi DFW the highest commendations and will recommend to family and friends moving forward. More