Audi Grapevine

Whenever I take my car in for maintenance, they manage to fix one thing while breaking another. Almost without fail, I have to turn my car back around and go back to have them fix whatever they broke. If t fix one thing while breaking another. Almost without fail, I have to turn my car back around and go back to have them fix whatever they broke. If there was somewhere else nearby for me to service my car at, I would go there instead. More

⭐⭐⭐⭐⭐ Outstanding Service at Audi Grapevine I had a fantastic experience at Audi Grapevine. From the moment I walked in, the staff was professional, courteous, and efficient. Special thanks to Bill and fantastic experience at Audi Grapevine. From the moment I walked in, the staff was professional, courteous, and efficient. Special thanks to Bill and JT, my service advisers, who went above and beyond to make sure everything was handled smoothly. What really stood out was how quickly they got me into a loaner car — hands down the fastest I’ve ever been set up with a loaner at any dealership. No long waits, no hassle, just smooth and seamless service, thanks in large part to Bill and JT’s attentiveness and communication throughout the process. The team clearly values their customers’ time, and it shows in how well they’ve streamlined the process. It’s rare to find a dealership this organized and customer-focused. I’ll definitely be back for future service needs, and I highly recommend Audi Grapevine — ask for Bill or JT if you want top-notch care! More

My service manager, Anthony went above and beyond in making sure everything was taken care of when I brought my suv in for service. He even vacuumed the backseat for me. making sure everything was taken care of when I brought my suv in for service. He even vacuumed the backseat for me. More

I had a great experience at this dealership. The staff was friendly, professional, and took great care of me throughout the entire process. The service was excellent, and the pricing was fair an The staff was friendly, professional, and took great care of me throughout the entire process. The service was excellent, and the pricing was fair and reasonable with no surprises. I really appreciated how easy they made everything and would definitely recommend them to anyone looking for quality service. More

Rene was extremely knowledgeable, professional, and efficient. He made the entire experience smooth & stress free! efficient. He made the entire experience smooth & stress free! More

Mr. Anthony was very pleasant took away all my anxiety!!! Mr. Anthony made me feel like family. He gave me his personal number to call it anytime with any problems.. Mr. Anthony made me feel like family. He gave me his personal number to call it anytime with any problems.. More

Bought a car from them. The car has been great thus far. The complaint stems from I am 3 months out from buying the car and the accounting department and sales has been abso The car has been great thus far. The complaint stems from I am 3 months out from buying the car and the accounting department and sales has been absolutely negligent in getting me my registration. I’ve had to continually reach out and ask for updates to only get the run around and garbage responses. The first registration was apparently lost by the accounting department the second is supposedly on the way… Extremely disappointed in their handling of a critical aspect of purchasing a car. Beware of having to stay on top of them every step of the way. More

Clean attentive efficient Didn’t have to wait for loaner and service was very good loaner and service was very good More

Best experience I’ve had with a dealership. Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We decided on a S5 and picked up next day and was only there for an hour. Highly recommend Audi Grapevine. Thank you Robert, Pita and Sean! More