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Audi Grapevine

Grapevine, TX

4.7
1,533 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,533 reviews

November 12, 2026

Audi Grapevine always provides the best customer service every time, on time, and a pleasure to deal with. More

by Johnston.lynn53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Warner
November 11, 2026

Got a service deal offer for Thanksgiving via email and booked it directly online, set up my appointment. Showed up, in & out. No fuss. They offered a shuttle and went to the gym while my car is being work More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: AJ Johnson
November 08, 2026

My service representative went above and beyond to get my new tires installed and balanced. I had a very busy schedule with family and he made sure I could get out of the dealership in time to make my son’s More

by cvw421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Gonzalez
Nov 10, 2026 -

Audi Grapevine responded

Hi, thank you for your kind words! I'm thrilled to hear that our service representative was able to accommodate your busy schedule and ensure you made it to your son's birthday party on time. We pride ourselves on professionalism and teamwork, and it's wonderful to know that our efforts made a positive impact. If you need anything else in the future, please don't hesitate to reach out.

November 06, 2026

Had a great, easy, convenient experience with Audi Grapevine. Both Rene' and Larry (Service Advisors) I've worked with are great!! They've taken excellenct care of me. More

by STEWGPRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel, Larry Tran
Nov 07, 2026 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2026

The folks over at Audi Grapevine were phenomenal throughout the whole process. Couldn’t have gone smoother. I was in and out in under 2 hours and that’s because I spent about 30-40 minutes looking a More

by Ramon3gonzalez0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Kaufman
Nov 06, 2026 -

Audi Grapevine responded

Hi, thank you for your kind words! I'm thrilled to hear that your experience was smooth and efficient. Our team works hard to ensure that every customer feels valued and respected throughout the process. Enjoy your new car, and we look forward to serving you again in the future!

November 03, 2026

. The manager and Ryan addressed my issues quickly. The service was completed fast. And treated very well. More

by vsseminario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 05, 2026 -

Audi Grapevine responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2026

Andrew Houldin was great explained what was going to be preformed and an estimate on time car was finished before estimated time and washed More

by Bjkotowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Houldin
Nov 04, 2026 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2026

Lukas was great, very honest and upfront about the transaction and concerned about his customers being satisfied. I would recommend him to anyone looking to buy a vehicle. Also the dealership itself s More

by Lynn Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukas Yeschick
Nov 03, 2026 -

Audi Grapevine responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2026

I had an appointment to repair my car. Andrew had everything covered from the repair to even having a rental ready when I dropped the car off. Very professional and easy. Loved every bit o More

by cmartin3088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 03, 2026 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2026

Repair time completed in expected timeframe. Service rep was personable, knowledgeable - enjoyed speaking with him. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 03, 2026 -

Audi Grapevine responded

Hi Brandon, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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