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Audi Grapevine

Grapevine, TX

4.7
1,144 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,144 reviews

March 03, 2025

My purchase experience was exceptional at Audi of Grapevine! I want to thank both Jake and Fabian for all their hard work getting me into a new car! I highly recommend you ask to work with these guys More

by Cesar C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Fabian
March 01, 2025

Have been coming to Bill since Day 1! Always kind, knowledgeable and professional. JT was able to provide the necessary info to complete the job. More

by kdventures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and JT
Mar 03, 2025 -

Audi Grapevine responded

Thank you so much for your positive comments about Audi Grapevine! We look forward to your next visit! Take care!

February 28, 2025

AJ was great, from the welcome, to check-out and walk out to my clean vehicle. He communicated well, was professional and friendly. I have always gone to any available rep, but definitely will ask for him More

by laurab7815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony...AJ
Mar 03, 2025 -

Audi Grapevine responded

Thank you for your kind review, we are happy to pass along your comments to the team here at Audi Grapevine!

February 28, 2025

Easy to schedule service. Service manager knowledgeable and helpful. Work was completed as promised and on time. More

by dcharris22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Mar 03, 2025 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 27, 2025

Found an Audi in Texas online but I live in Minnesota. The team was great and handled everything remotely and even got the car shipped ahead of scheduled. Totally recommend and the car was exactly as More

by Sean_Roberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Millhorn, Valeria Hernandez
Mar 02, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

If you say wash and vacuum… then do it. If not … don’t say it! More

by Beau Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Probably Not
Feb 28, 2025 -

Audi Grapevine responded

Hello Beau, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (817) 553-2200 so we can assist you further.

February 23, 2025

I Scheduled service at the last minute but was still able to get in and out for a oil service. service advisor was friendly and very helpful.overall very pleas3d with Audi grapevine. More

by importsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Zamora, Bill doud
Feb 24, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Our service advisor was outstanding. We had a solid experience at the dealership. Prompt and professional service! More

by John Moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 24, 2025 -

Audi Grapevine responded

Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Just bought a used Audi from a Chevrolet dealership so I sent it over to Audi Grapevine to have them do an inspection and also do calibration on the safety modules. My service advisor, Keith and my tech, Ch More

by mgreen1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Chase
Feb 21, 2025 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Took way too long to get my service performed. It was a very simple 20,000 mile service and tire rotation. More than 3 hours? It’s the reason I will be unlikely to buy another Audi. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
Feb 20, 2025 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Cris Zamora Service Manager czamora@audigrapevine.com

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