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Audi Grapevine

Grapevine, TX

4.7
1,180 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,180 reviews

April 04, 2025

Friendly, Professional and great service for my Audi Etron software update. Prompted for an appointment before I needed to call. Proactive in care service. More

by marlo.hutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
April 03, 2025

The service department ruins this dealership. I bought my car new here off the showroom floor in 2021 and yesterday picked up my car from service (>$2500 worth spent after a grueling 4-5 days bac More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Pham
April 02, 2025

My wife has never had a more enjoyable car-buying experience. The dealership was clean and organized and the people were very engaging and professional. Danny greeted us as we walked into the showro More

by Wampage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Greer, Rick, Sean
Apr 05, 2025 -

Audi Grapevine responded

Hi Wampage, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 01, 2025

I called ahead to schedule service, listed everything I needed done, and was quoted it would take 1-1.5 hours. Upon arrival, talking to a tech, he said it would be around 3 hours. This is a big difference More

by TXroofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flemming
Apr 05, 2025 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Pedro Palenzuela, General Manager, ppalenzuela@audigrapevine.com

March 31, 2025

My time was never wasted, I felt valued and care was taken to assure I was happy. Much better than other two metro Audi locations. More

by lindsayk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danail
Apr 05, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2025

I always get a top notch service at the Grapevine Audi. The service specials they usually have are another great incentive for me to drive 30 miles from home to Grapevine. More

by muralinath_pala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Moran
Apr 01, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

I have been a long time customer of Audi Grapevine and have always received first class service from everybody that I had contact with. My current service advisor is Michael Phan and I am thankful to him More

by Elisabethstevens27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Mar 30, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Friendly, efficient and communicative. I recommend Audi Grapevine even though it’s not where I purchased my vehicle. More

by tim.feltus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 30, 2025 -

Audi Grapevine responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

This was the easiest dealership I have worked with. I was in and out in 2 hours. Anthony was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to More

by Williem1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 30, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

The experience was top notch! I am grateful to Anthony and his team for the help! More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 30, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We look forward to your next visit! Take care!

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