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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,058 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,058 reviews

November 15, 2024

Kelvin is great! Always lets me know what’s going on with my car. Greets me as I pull up. No issues whatsoever so ever!! More

by Terter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
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November 13, 2024

7hrs for an oil change is a bit long, but it was a Ferrari! Won’t wait next time! More

by daveweber44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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November 11, 2024

Buying experience was incredible. World recommend to anyone. Service is a different story and the service area is worn and dilapidated More

by chrisbolin34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Nov 13, 2024 -

Audi Grapevine responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (817) 553-2200 so we can assist you further.

November 10, 2024

Serviceman Larry is always attentive to my request and car needs. He goes above and beyond to elevate my experience as an Audi girl! More

by Mypjrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
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Nov 12, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

Anthony is fantastic ! ! and is always willing to go above and beyond in helping folks More

by manik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony butler
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Nov 12, 2024 -

Audi Grapevine responded

Hi Manik, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Great service, great timing in turnaround just pricey. Professional service from drop off th pick up More

by Chiogroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Nov 11, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Seamless service. The Service Advisor was very professional and courteous. The car wash was excellent in and out. More

by Cheena19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Philli
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Nov 12, 2024 -

Audi Grapevine responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

I had a fantastic experience with Keith Pitts at the dealership. He was incredibly helpful and patient throughout the process. Keith took the time to listen to all my concerns and thoughtfully answered More

by Aishwaria K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Pitts
Report | Print
Nov 11, 2024 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Service consultant went above and beyond to help me and my husband get where we needed to be while they were taking great care of my car! More

by fkoffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
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Nov 09, 2024 -

Audi Grapevine responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

I just today bought a used BMW from Audi Grapevine. It was by no means the most expensive car on their lot...but I was treated as if it was. The staff were excellent, no pressure, answered all my que More

by jtrammell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey, Valeria, in sales. Jack in Finance.
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