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Audi Grapevine
Grapevine, TX
1,250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,250 reviews
June 30, 2025
Brought my car in for an oil change with an appointment at 1 o’clock, and I didn’t get out until 530 I’ve had my car in there two other times and the same thing happens. Takes all afternoon to get anythin at 1 o’clock, and I didn’t get out until 530 I’ve had my car in there two other times and the same thing happens. Takes all afternoon to get anything done. However, today when I came in to talk to Varon to help me syncing my phone with my car that was excellent service More
by ciwood1
Employees Worked With
AJ. Varon
June 28, 2025
Great service and customer service. I brought my car in for an annual oil change and service and everything was great. They gave me a complimentary wash for the wait which I very much a I brought my car in for an annual oil change and service and everything was great. They gave me a complimentary wash for the wait which I very much appreciated. More
by Lakenia G
Employees Worked With
John T. AKA J.T.
June 27, 2025
Appreciate and trust the expertise of the service techs and advisors who have helped me, including AJ and Michael. Went in yesterday with a flat tire, and they found an issue with my bushings that needed r and advisors who have helped me, including AJ and Michael. Went in yesterday with a flat tire, and they found an issue with my bushings that needed repair. I always drive away feeling safe and good about my experience. More
by JEE
Employees Worked With
AJ and Brice
June 24, 2025
Outstanding customer service. Knowledgeable and kept me communicated through the whole process. I would recommend this dealership, Audi Grapevine. Knowledgeable and kept me communicated through the whole process. I would recommend this dealership, Audi Grapevine. More
by Mjt31414
Employees Worked With
Ethan Moran
June 16, 2025
Poor communication - never informed me car was completed. Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there wer Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there were no loaners available for 6-weeks out. More
by Audiguy10
Employees Worked With
Unknown
June 12, 2025
My Q5 needed a repair and recall work done. AJ was friendly and efficient. He told me it was going to take 2 hrs and it only took 1 1/2 hours. Great Service! AJ was friendly and efficient. He told me it was going to take 2 hrs and it only took 1 1/2 hours. Great Service! More
by Hwill
Employees Worked With
AJ
June 12, 2025
The maintenance team did a great job of identifying necessary repairs and keeping the costs down by using the warranty. They also were able to accommodate my schedule and complete the work the same day necessary repairs and keeping the costs down by using the warranty. They also were able to accommodate my schedule and complete the work the same day. More
by christopher_risher
Employees Worked With
Keith and Skylar
