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Audi Fort Washington

Fort Washington, PA

4.7
264 Reviews

428 Pennsylvania Ave

Fort Washington, PA

19034

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264 Reviews of Audi Fort Washington

November 06, 2021

Mike and the rest of the service department are incredible. I trust them with my car and know I’ll always have an excellent experience here. More

by heatherott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter, Willow Grove Service
Nov 07, 2021 -

Audi Fort Washington responded

Hi Heatherott, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2021

Definitely, a smooth transaction, quick, thorough surprisingly great experience and I love the car (Q3)! More

by kristinkakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lerman, Sales, Robert Prigge, Finance, Juwaan, Tech guru and Sales Manager Rich Fernandes
Nov 07, 2021 -

Audi Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2021

Not respectful of our service members they didn’t even acknowledge a member in uniform More

by Dlutz327
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Oct 28, 2021 -

Audi Fort Washington responded

Hi, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (267) 728-7313 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Oct 28, 2021 -

Audi Fort Washington responded

Hi, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (267) 728-7313 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

October 12, 2021

Audi fort Washington is the best when it comes time for a service appointment and loner car! More

by chuckie-b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 14, 2021 -

Audi Fort Washington responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2021

I always receive professional and polite service from customer service agent, Mike Kerstetter. The entire service department at Audi Fort Washington operates efficiently. More

by JTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter
Oct 09, 2021 -

Audi Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Washington! We look forward to your next visit! Take care!

September 15, 2021

Shopped around at several different dealerships to try and get a fair valuation for my trade in. Other places consistently gave me low ball offers in an effort to rip me off. Audi Fort Washington immediat More

by scott.mckinney86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw Bonsu
Sep 17, 2021 -

Audi Fort Washington responded

Hi, thank you so much for your positive comments about Audi Fort Washington! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 31, 2021

Our sales person Alex Lerman was courteous, attentive and the consummate professional. We also had great experiences with James Dellow (Finance) and Juwaan Kibler (Technology). This is how car buying exper More

by wwuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lerman, James Dellow and Juwaan Kibler
Sep 01, 2021 -

Audi Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Washington! We look forward to your next visit! Take care!

August 29, 2021

I have dealt with this dealership for a number of years and am always satisfied with the service. Pleasant, thorough, and really listen when I have a question. More

by mch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 01, 2021 -

Audi Fort Washington responded

Hi , we are very happy we could provide you with a positive experience! We appreciate you sharing your feedback and will relay this to the team. Have an awesome day!

August 15, 2021

Prompt service despite a last minute call. Mike Kerstette great to deal with, professional and courteous. Wait for car and wait time not long at all. More

by pjdrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter
Aug 16, 2021 -

Audi Fort Washington responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2021

You listened to what I had to say. I like the way you e-mailed me a video while you inspected my car. I liked that very much. Answered all my questions, and I felt good about you servicing my car. The pr More

by rthomas104@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: 3050193 Saul Rivkin
Aug 16, 2021 -

Audi Fort Washington responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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