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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
748 Reviews

748 Reviews of Audi Fort Lauderdale - Service Center

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August 05, 2024

$237. 19 for an oil and filter change plus an inspection to justify another $1,200 of work was too high. More

by BURTLUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

August 04, 2024

Service department needs more loaner cars. I waited over 3 hours for my car to get service. Just a note to service department, many people don't like to ride in Uber or Lyft(safety). More

by MBOONE1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

feel like the cost was run up. are service consultants on commission? Result was fine but over 6000 is nuts. They know the customer has no clue regarding needed work or prici More

by aslaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Do not trust this dealer. They do not keep their word. I bought a car from them and had it shipped to me. They failed to disclose bumper damage deep scratches and pushed me t More

by VARQ13
Recommend Dealer
No
Employees Worked With
Steven Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rance Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Great experience the service advisor was superb and I will be back again for all my service needs. More

by Tjoker5653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kobir
Jun 24, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, T!

June 14, 2024

Audi Fort Lauderdale is our go to and I highly recommend this location for anything and everything! More

by RYANCRITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Kincaid
Jun 17, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Ryan!

June 13, 2024

I could not have been any more sasisfied. Drove up from the keys and Nick was ready to show me the cars we had talked about He was very patience as I test drove many cqrs. Once I fo More

by PMFH
Recommend Dealer
Yes
Employees Worked With
William, Nickerson
Jun 13, 2024 -

Audi Fort Lauderdale responded

We appreciate your wonderful review, P!

June 04, 2024

Perfect service, thé problem was fixed in no time,,everyone was very kind and helpful, thank you very much guys More

by towerost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Fort Lauderdale responded

We appreciate your five-star review, T!

June 03, 2024

My car needed service. It was a pleasure dealing with Jason. Since my car was gong to take longer than a day to fix, he provided me with a loaner car, which made it very More

by Dawn K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 04, 2024 -

Audi Fort Lauderdale responded

We appreciate your generous review, Dawn!

May 29, 2024

Audi Fort Lauderdale has always been helpful when my car is in need of service. The employees are professional and understand that their customers' time is important. More

by CDOSS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, C!

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