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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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March 11, 2022

Excellent service per my 2:00 PM appointment. I came in for an oil change and Karina was able to complete two (2) safety updates while I was there. Truly awesome service experience! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina
Mar 11, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Karina and our service department were able to make your visit a great one!

March 11, 2022

Professional courteous and friendly . Came in with check engine light and was greeted with a smile and took care of the issue , no hassle and great price. I will always recommend this tea More

by ARYEH.FOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Joyner
Mar 11, 2022 -

Audi Fort Lauderdale responded

Thank you for the great feedback! We are happy to hear that you had an excellent experience woking with our service department!

March 11, 2022

Went in for a scheduled maintenance, recall, tire rotation and new wiper blades. Everyone (Jerrick and Karina) were very professional and friendly. Only negative was no loaner car. Also saw Stevie More

by ctrob8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie “Sunshine” Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible review! We are happy to hear that you had a great experience working with Stevie, Jerrick, and Karina!

March 10, 2022

Service mgr was great! I would be happy to refer friends to this dealership. Thank you More

by bgreenmountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are proud to have your recommendation.

March 10, 2022

I made an appointment for 10 AM regarding the airbag recall. Did not get my car until 3:30. I should have been told that it would take most of the day. Eric Palmer was not the service department per More

by edenwald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Fort Lauderdale responded

Thank you for the feedback!

March 09, 2022

I had a pleasant experience with this Audi Service center. My advisor was professional, and I have no complaints. More

by jenndumesco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We look forward to working with you again in the future!

March 09, 2022

Drove in without an appointment with some electrical problems. The service rep looked up my 2018 Q5 and told me that there are some recalls that may solve the problem. That was great news to.me as the More

by skipcommagere
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words! We are glad to hear you had a smooth and easy service appointment with us.

March 04, 2022

Excellent service by Henry & Eric. Tire was in stock and replaced in 45 minutes Thank you More

by BMACY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Audi Fort Lauderdale responded

Thank you for the glowing review of Henry, Eric, and the rest of our service staff!

March 04, 2022

They rescheduled me at my request and was very detailed in what needed to be done. They didn't try to milk me for money and was very upfront about the cost. More

by wwayners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words about our service department!

March 03, 2022

Great experience. Very professional communication was great as I had recalls that I was not aware of. Kept me up to date on the progress of my repairs More

by JKELLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review of our service department! We look forward to working with you again in the future!

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