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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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March 28, 2022

I was pleased with the work done at Audi-Ft. Lauderdale. It was done quickly, and the cleaning job was great!! More

by JOHNKOCHANOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the great words about our service department!

March 28, 2022

Eric was very helpful. All items completed as promised and wait time was kept at a minimum More

by JAY84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the great feedback for Eric! We are happy to hear that our service department was able to exceed your expectations!

March 28, 2022

Service was Great! Katrina took care of everything in the best and timely manner. After having had a bad service experience earlier in the season, Katrina was the Be More

by MAKEANORDER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina, Henry,
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful words for our service department!

March 27, 2022

As always, very professional and prompt service. My service provider always keeps good communication and is knowledgable. More

by MALIKHF954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarreck
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review of our service department!

March 25, 2022

Nicole. was great making sure we got in and taken care of asap as I had an appoimtment I needed ro make. More

by mrkfla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the great feedback for Nicole and our service department!

March 25, 2022

Great service. Friendly service writers. K would highly recommend to anyone. Great over all experience. More

by HOWARD14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the great feedback for our service department!

March 25, 2022

Nicole is always on top of things and gets me and my car taken care of. Nicole always works quickly and efficiently with a smile on her face. She is in asset to the team. More

by TMGULBRANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for Nicole and our service department!

March 24, 2022

First time since bought car there. Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, More

by bocagent45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

Mar 25, 2022 -

bocagent45 responded

I called response number and received general recording without pick up for a reasonable time. I was not given a particular person’s name to speak to regarding my original response. Unfortunately, this lack of proper response does not , again, give me a sense of customer care. A name and extension number would have been more helpful if there is a serious effort to respond to any customer service issues. Neal Berman

March 24, 2022

Henry Cabrales provided prompt, professionally courteous response upon my appointed arrival despite the front desk being very busy with other customers. The scheduled service oil change, recall upgrade and More

by DENIBOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Cabrales, Service Manager
Mar 24, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible review! We are happy to consistently provide our customers with the best service experience they can possibly have! We look forward to working with you again in the future!

March 24, 2022

The service dept (Nicole Joyner) did an excellent job ensuring my car was repaired correctly and that I had minimum disruptions while the car was in for repair. I recommend them. More

by PBROWN2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Joyner
Mar 24, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review!

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