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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
787 Reviews

787 Reviews of Audi Fort Lauderdale - Service Center

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March 25, 2023

Service was not the best, waited over 4 hours for an oil change to be completed, and overall the friendliness from the workers was not up to par. This was a mediocre visit, as staff and ongoing flow of the More

by RKWEBBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Camacho
Mar 27, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 23, 2023

I’ve had a great experience. My advisor, Jean Camacho, went above and beyond to assist me. Thank you! More

by VERA_NIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Mar 24, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Vera!

March 23, 2023

Everyone at Audi Ft. Lauderdale is extremely nice and makes the buying experience so convenient. More

by RJFERRARA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review! We are glad you had a pleasant experience with us!

March 21, 2023

Service was well managed and everything was fully explained went off premise for lunch and service was almost completed when we returned More

by joldingiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Audi Fort Lauderdale responded

Thank you for this glowing review!

March 20, 2023

FANTASTIC SERVICE! The entire process for getting my wheel replaced and car fully serviced was extremely easy and clear and I was helped along every step of the way. More

by ABCOLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Mar 21, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

March 19, 2023

I walked without an appointment for a nail in my tire. Jean got me in and out with and to work in a timely manner. Great service!! Thank you so much! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Mar 20, 2023 -

Audi Fort Lauderdale responded

Thank you, Catherine! We are glad you had a positive experience with us!

March 19, 2023

Great service, all service reps are very knowledgable and polite. Always a pleasure bringing my car for service ! More

by sjs1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review!

March 19, 2023

Got me in and out quickly, great service, and for me a ride to my appointment, so appreciative! More

by froggysound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Audi Fort Lauderdale responded

We are glad you had a positive experience with us! Come back again soon!

March 19, 2023

There was not very good coordination between the scheduler, the service manager, and Danny the service writer. Steve Catano went out of his way to assist in getting the service department coordinat More

by RPANS1
Recommend Dealer
Yes
Employees Worked With
Stevie “Sunshine” Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Audi Fort Lauderdale responded

Thank you for your thoughtful feedback!

March 18, 2023

Jean was great, very helpful and knew my vehicle needs and he helped me alot he is great More

by GQ0348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean camacho
Mar 18, 2023 -

GQ0348 responded

Thank you

Mar 20, 2023 -

Audi Fort Lauderdale responded

We appreciate your glowing review!

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