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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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February 01, 2023

I would NOT bring my Audi elsewhere. Great service with the peace of mind that they met Audi USA high standards. More

by Anna Sarmiento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry and Jerick
Feb 02, 2023 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

February 01, 2023

Jerrick was incredible per usual. He got me in and out in half the time I expected and perfectly in time for my scheduled appointment. He was even available a few days later for me to More

by Kealy.altman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren
Feb 02, 2023 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind words for Jerrick! We look forward to working with you again in the future!

January 31, 2023

Great service, Eric was very commutative and service was done promptly. I will come back next time my car needs service More

by TGHALL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Fort Lauderdale responded

Thank you for the kind words for Eric!

January 31, 2023

Audi FTL provided me with excellent customer service, professionalism and responsiveness when I brought my Q3 in for service. More

by MADISON ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick & Henry
Feb 01, 2023 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind feedback! We look forward to working with you again in the future!

January 26, 2023

Ana was very nice, however the lights that triggered my visit are still on.. brakes that were replaced in November tire pressure monitoring and tires were replaced days before my appointment but the only m More

by kaylove1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Jan 26, 2023 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

January 25, 2023

Did not complete service on sound in dashboard or the sound coming from the convertible top and top of windshield area. More

by Ti.CHATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

January 20, 2023

Maria was very great. The only thing was that the service was performed well, tires rotation included, but they forgot to reset the tyre pressure, so in the middle of the More

by RPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Service Dept.
Jan 24, 2023 -

Audi Fort Lauderdale responded

Thank you for your feedback!

January 19, 2023

very polite service representative, efficient - all work was done. They got me an ride home and offered to get me a ride back. More

by TODDKATZMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

January 19, 2023

Staff is friendly and helpful. Appointment was easily made and service was completed quickly. Would recommend. More

by NCARROLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Audi Fort Lauderdale responded

Thank you for the kind words for our service staff!

January 17, 2023

Friendly staff , good service, on time appointment and up to date information about the car service More

by HJ_EISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Jan 19, 2023 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind words for our service staff! We look forward to working with you again in the future!

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