Audi Fort Lauderdale - Service Center

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More

The service is always fantastic and quick. Jerrick is great and always takes care of me. Jerrick is great and always takes care of me. More

Very helpful, explained the entire service process. Kept me informed of the time frame for completion and if any additional services were required. Kept me informed of the time frame for completion and if any additional services were required. More

I schedule the service once one car loan will be available. The time to wait was two months. The time of the appointment was at 8am and the car was not ready to pick up. The audi notify me at 11am t available. The time to wait was two months. The time of the appointment was at 8am and the car was not ready to pick up. The audi notify me at 11am that the loan car was ready and I had to came back to pick up not having the opportunity to perform my agenda because I did not have car at 8am. Once passed two days, I call the audi to know if the car was ready because nobody notified me time expected. At the same time that I called they told me that the car was ready,. So if I don't call, maybe I will be waiting to be informed. In average, the service is not the expected eventhought all was done correctly but the main issues is the lack of interest in client experience. More

Tim is the man! ! He’s very knowledgeable, professional, and honest. I wouldn’t want to deal with anyone else. ! He’s very knowledgeable, professional, and honest. I wouldn’t want to deal with anyone else. More

My rep was great and very friendly. Helped me with all my questions and was very professional. Helped me with all my questions and was very professional. More

Transmission malfunction at 40,000 miles. Was told by this dealership I need a new transmission at a cost of $13,000. Car actually only needed new valve box and software update for less than Was told by this dealership I need a new transmission at a cost of $13,000. Car actually only needed new valve box and software update for less than $3,000. Transmission malfunctioned right after spending $2,000 at this dealership for full 40,000 mile service and no issues were brought up. Either inexperienced mechanics or scummy business tactics at this location, will never return and recommend others not to service here. More

Outstanding service and timely follow. Excellent staff and amenities JP was great to work with. Excellent staff and amenities JP was great to work with. More

Very courteous and service writers are very hands on from the moment you arrive as well as when you pickup your vehicle. the moment you arrive as well as when you pickup your vehicle. More