Back

Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

Sort by
April 15, 2024

My 2021 Audi A5 had 2500 total miles New tires were sold by you after 1000+ miles. I am very unhappy that I was charged 39.95 to rotate my tires! More

by JRUBENSTEIN2129
Service Time
Recommend Dealer
Yes
Employees Worked With
Check in woman - very good
May 20, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, J! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 12, 2024

Service was done efficiently. Price was extremely high.and my auto was kept a full day from 8:00 am till closing without any work done. Totally unacceptable when I only needed br More

by arejay70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive feedback, Arejay!

April 12, 2024

Audi Fort Lauderdale's service is always on time, efficient, does the work superbly, very nice and patient. Devon Spade and Philip Roe in sales were outstanding. Marcella Villacres is the best there More

by daviddami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Spady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Roe - Excellent
Apr 15, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, David!

April 12, 2024

Once again Anna from Fort Lauderdale Audi is the best. She is very reliable and very helpful. More

by ANASTASIA.ZAMBRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from sales department
Apr 15, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Anastasia!

April 10, 2024

Samantha was amazing! Excellent customer service. She is attentive and very kind. Thank you! I look forward to the next service. More

by ROGERS.GLORIA.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Rogers!

April 07, 2024

The service agent was great. The total cost of anannual checkup was very high. Innparomy car has less than 3000 miles and has new tires purchased and installed by you. When I rea More

by JRUBENSTEIN2129
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great customer repair service woman
May 20, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, J! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 06, 2024

From sale through routine service today, Besides being short on loaners, it’s a great dealership! More

by MARK.ZURICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rampersad, Service
Apr 08, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, Mark!

April 02, 2024

Amazing service! Steven and Jim are my go to guys @ the dealer! Pleasure to work with both! More

by ORODJR103091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie “Sunshine” Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind review, Oro!

March 30, 2024

Very good service advisor explanation and quick turn around time as well. Thank you very much. More

by GIL.MELTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Fort Lauderdale responded

Thank you for this wonderful feedback, Gil!

March 30, 2024

Your service department talked me through a water pump crisis I was experiencing with my Audi Q5. Gave me proper advice and helped me get my car serviced as quickly as possible. More

by ALEXVONESSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in service was very helpful and Alex in Customer service was very helpful during my initial waterpump failure
Apr 01, 2024 -

Audi Fort Lauderdale responded

We appreciate your generous review, Alex!

...
11
...