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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
787 Reviews

787 Reviews of Audi Fort Lauderdale - Service Center

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February 28, 2025

4 visits to fix one problem with broken speakers One time with sales 3 times with service More

by charlesdetillieux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Charles! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

February 28, 2025

Samantha, the service advisor, is an excellent employee of your company. Pleasant, efficient, and a pleasure doing business with. The best service advisor we’ve had at your location. More

by FLAMING226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Audi Fort Lauderdale responded

Thank you for this five-star review, Flaming!

February 27, 2025

This is the second time I have brought my vehicle to this dealership for service. The service center as well as the overall dealership has a professional vibe to it. The service was performed just as I expec More

by dougco7754
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha was my Service Advisor. I'm not sure I know Eric.
Feb 28, 2025 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Doug!

February 27, 2025

Needed to have my tires replace due to a recall and it was taken care of with no questions. Thank you! More

by frivera7776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Frivera!

February 26, 2025

Great Dealership! The staff was friendly and helpful. Audi Fort Lauderdale really cares about their customers. More

by Audi 44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Audi Fort Lauderdale responded

Thank you for this wonderful review!

February 23, 2025

I'm very pleased with the service offered at this location, from the moment I walked in I felt welcomed. Service was excellent More

by DJJONES99
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Audi Fort Lauderdale responded

We appreciate your positive review, DJ!

February 22, 2025

Steve Kincaid is a real gentleman and although he is charged with closing a sale that never came through. No pressure and answers to all my questions. We negotiated price and it was always constructiv More

by ALAN44
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Alan!

February 21, 2025

Finally! After a revolving door of upper staff, I was delighted to work with Alex and especially Robert Blair who ran point like a dog with a bone. They both More

by JBEARD4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair, Alex
Feb 24, 2025 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, J!

February 16, 2025

very good service i call at 11 am for flat tire and at 2 pm all done More

by SYLVAIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Sylvain!

February 07, 2025

My experience is always pleasant whenever I visit Audi Ft Lauderdale. My service agent, I believe she is the only girl there, Samantha, her nails are always done nicely and very pretty. But she was training More

by aprilbeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha was excellent! Always is! Thank you Samantha!
Feb 10, 2025 -

Audi Fort Lauderdale responded

We appreciate your generous review, April!

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