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Audi Escondido
Escondidio, CA
160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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160 Reviews of Audi Escondido
May 13, 2020
Awesome service and I highly recommend your dealership to anyone. Clean and efficient place. Service representative was very knowledgeable. Quality of service #1. I'll be back! anyone. Clean and efficient place. Service representative was very knowledgeable. Quality of service #1. I'll be back! More
by Mojo
Employees Worked With
Sean Weaver
May 12, 2020
Not very friendly service staff. Not rude but not friendly. I expected a friendly person with better attitude. Made me wait although I had a reservation and arrived on time. friendly. I expected a friendly person with better attitude. Made me wait although I had a reservation and arrived on time. More
by SGA
Employees Worked With
Sean Weaver
May 08, 2020
My Audi The service at this dealership was outstanding. The service attendant was very knowledgeable and friendly. My experience at the dealership was excepti The service at this dealership was outstanding. The service attendant was very knowledgeable and friendly. My experience at the dealership was exceptional. My last car was a 2005 Audi purchased from this dealership over 11 years ago and I will be back when the times come to purchase my next car More
by Tony
Employees Worked With
Tony.
May 06, 2020
Clean, honest and efficient dealership. My purchase experience nearly two years ago was smooth, this was my second service and it was likewise effortless especially in light of civic-19 parameters. experience nearly two years ago was smooth, this was my second service and it was likewise effortless especially in light of civic-19 parameters. More
by tmort
Employees Worked With
Sean Weaver
April 24, 2020
Exceptional staff with the knowledge of what customer service means! We have been to the service department twice. Each time was a great experience. Tony and his team are rock solid. service means! We have been to the service department twice. Each time was a great experience. Tony and his team are rock solid. More
by Larry
Employees Worked With
Tony
April 13, 2020
Helpful and very courteous. Fixed vehicle in due time. Was able to get a loaner. Thank you. Was a good experience in light of cov Was able to get a loaner. Thank you. Was a good experience in light of cov More
by sadixon53
Employees Worked With
Girl that assisted me when I arrived. , Sean Weaver
May 17, 2019
Very helpful I had been searching for just over a month for a used A3 Convertible and was helped by Peter at this dealership. He was super helpful and alerted me o I had been searching for just over a month for a used A3 Convertible and was helped by Peter at this dealership. He was super helpful and alerted me of new stock arriving. He was a great guy to work with, even though I did not get to purchase a vehicle through this dealership! More
by BRADLEY.pennington
Employees Worked With
Peter
January 13, 2015
Superior Rating of the Escondido Audi Dealership If it were not for the consideration of Julie Andresen and Candace Collins my family would have been left out in the cold with reference to our batter If it were not for the consideration of Julie Andresen and Candace Collins my family would have been left out in the cold with reference to our battery warranty. It is a long story but Escondido Audi is a fine example of what good business is all about!!! More
by maureen connelly
Employees Worked With
Julie Andresen
May 31, 2012
This dealership has earned the worst possible rating because: I purchased a new Audi from here. The Audi was serviced here, only. When I picked my car up, after having it serviced for 25,000 mile because: I purchased a new Audi from here. The Audi was serviced here, only. When I picked my car up, after having it serviced for 25,000 miles, I asked about whether a specific service was performed. The service department lied to me about the routine service being performed. The end result was a $1,000.00 bill that was required a few weeks later--I took the Audi to another dealership for repairs. This service department lied to me about basic routine service being preformed. While the money is certainly an issue, my safety, and that of my passengers, was jeopardized because of this dealership and their service department. Once I learned of the issue, I phoned the company. But the service manager, Cathy Rinaldo nor the sales manager, Jarrod Bierman ever returned my calls. But boy, if you are buying a car, they will return your call in a heartbeat! !! THE SERVICE MANAGER WOULDN'T EVEN RETURN MY CALLS TO ADDRESS THE ISSUE !! WHAT KIND OF SERVICE COMPANY IS THIS??? ANSWER: One that will look you in the eye, and lie to you; one that will endanger you; and one that will not even return your phone calls once you discovered who they really are. People deserve better! And Dear Audi, I sure miss my Mercades. More
by donotgo2escondidoaudi
Employees Worked With
service manager, Cathy Rinaldo and sales manager, Jarrod Bierman
December 03, 2011
Horrible experience. The had my 2008 Q7 for over 3 weeks because on occasion when it would rain.. the left side lights of the mmi control would not show. After 3 weeks at their dealership I got the car back because on occasion when it would rain.. the left side lights of the mmi control would not show. After 3 weeks at their dealership I got the car back in worst condition. NOW, the mmi control lights will not show at all. Whether rain or shine plus the control knob doesnt work.. They damaged my car more in 3 weeks than I did in 4 years.. STAY AWAY. SAVE THE MONEY. SAVE THE FRUSTRATION. More
by rsedesign
Employees Worked With
Cathy, Gary , mike
