Audi El Paso

The service consultant was great she was friendly and attentive to my needs. I was there for a promotion price but when recommended the additional service. I was told I was not able to use /combine the attentive to my needs. I was there for a promotion price but when recommended the additional service. I was told I was not able to use /combine the discount coupon that was sent to me , which I was confused because the coupon failed to mention no combined discounts as matter of fact all discounts showed on the same flyer I was trying to add wheel alignment but they wouldn’t accept it . But I got my flyer back with rest of discounts and only the spring travel package cut off . Which technically I would just need to make another appointment and get the discounted alignment ? Why not just take care of it since I’m already there ? Also when I picked up the vehicle I was disappointed that there was no wash done ? Not sure if they don’t do it anymore ? I understand it’s a courtesy but I was never told about it on why it wasn’t done or that they were not doing them at the beginning of my service , other than that, great service ! More

They were able to help me with my car in every way I needed it and talked me through it needed it and talked me through it More

Paul from service is the best. I highly recommend him as your advisor. He is very attentive and works hard for you. I highly recommend him as your advisor. He is very attentive and works hard for you. More

Service was fast, efficient and great! Thomas was the service representative that assisted me during the service and I couldn't be more please with his customer service. Thomas was the service representative that assisted me during the service and I couldn't be more please with his customer service. More

Outstanding service my a reputable team. Completed the diagnosis and repairs of a hard to find problem without taking advantage of the customer. Completed the diagnosis and repairs of a hard to find problem without taking advantage of the customer. More

The best new car buying experience we ever had. The personnel were polite, knowledgeable and friendly. I will return someday to purchase another Audi. The personnel were polite, knowledgeable and friendly. I will return someday to purchase another Audi. More

The service at Audi El Paso is always above and beyond. It's the only place where I take my car. It's the only place where I take my car. More

Carina is the best. I’ve dealt with her before and she’s always professional and easy to work with. I went to get my oil change and air filter replaced. I’ve dealt with her before and she’s always professional and easy to work with. I went to get my oil change and air filter replaced. More

It was pretty fast. Paul was very attentive and helpful and even got a ride home by Lyft Paul was very attentive and helpful and even got a ride home by Lyft More

Audi El Paso has taken care of me multiple times when I take my car in for servicing. My service advisor Jennifer, has always been very friendly and goes out of her way to keep me updated on the status of take my car in for servicing. My service advisor Jennifer, has always been very friendly and goes out of her way to keep me updated on the status of my car as well as going the extra mile when it comes to dealing with any warranties on the vehicle. More