Audi El Paso

Drove 150 miles to service appointment, only to be told they couldn’t do that work on Saturday, even though work needed was spelled out in advance and I had said I preferred days other than Saturday. And, they couldn’t do that work on Saturday, even though work needed was spelled out in advance and I had said I preferred days other than Saturday. And, despite my multiple requests, they didn’t check the tire pressure (I have printed evidence). I interacted with 4-5 employees and none of them bothered to introduce themselves. Worst service appointment ever. More

Manny our salesman at the dealership was very helpful, honest and patient. The dealership staff are all ready to help. honest and patient. The dealership staff are all ready to help. More

Made appointment to have an oil change service done. Was told my car would be ready in 2 1/2 hours. Took them 5 1/2 hours to have my car ready. No point in scheduling service if you’re waiting “walk in” Was told my car would be ready in 2 1/2 hours. Took them 5 1/2 hours to have my car ready. No point in scheduling service if you’re waiting “walk in” wait time. More

Thomas did a great job contacting my extended insurance company so I could pay only the deductible as well as keeping me informed of the progress on the repairs. company so I could pay only the deductible as well as keeping me informed of the progress on the repairs. More

Audi of El Paso did an increíble job at finding the right fit (i.e. car) for my personality and style. Manny was kind and intentional. Dillon was knowledgeable and engaged. If you’re looking for an Audi I hi fit (i.e. car) for my personality and style. Manny was kind and intentional. Dillon was knowledgeable and engaged. If you’re looking for an Audi I highly recommend Audi if El Paso and these two gentleman. More

Armando was incredible. Made buying s car enjoyable. He made this sale! Will come definitely buy my next car from Armando at Audi Dealership. Made buying s car enjoyable. He made this sale! Will come definitely buy my next car from Armando at Audi Dealership. More

Found the way to get to the financing I needed. Took care of details on the car. Took care of details on the car. More

Awesome car dealership. Awesome personal that works there. Loves the Audi dealership. Thank you All Awesome personal that works there. Loves the Audi dealership. Thank you All More

It has excellent customer service and great communication with customers and attentive to customer needs with customers and attentive to customer needs More

Thomas did a great job. Mechanics need to give service reps better estimates of how long job will take. Mechanics need to give service reps better estimates of how long job will take. More