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Audi El Paso

El Paso, TX

4.8
229 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 229 reviews

September 15, 2024

Great people, great service! !! I would definitely recommend this Audi dealer ship to friends and family! More

by Jon1_1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Daniel Casillas, Alonso Perez, Joe Negrete, Joe Proctor, Simply Design , group1auto group1auto
Sep 17, 2024 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

September 14, 2024

Audi's customer service has a way of making you feel truly valued, not just as a customer but as part of their family. From the moment you walk through the doors, there’s a sense that they care about mo More

by Audrey Bassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas- Service Advisor, Joe Negrete
Sep 15, 2024 -

Audi El Paso responded

Hi Audrey, thank you for your kind review; we are happy to pass along your comments to Joe, Thomas and team here at Audi El Paso! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

Very friendly and responsive to my needs. Arranging service was fast, easy and done quickly. More

by john gard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jennifer
Sep 14, 2024 -

Audi El Paso responded

Hello John, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

AUDI El Paso has exceeded all my expectations of an auto dealership. They have established a great process. Their service advisors are true professionals!!! Thx Audi More

by dannydovdov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas/ service advisor
Sep 09, 2024 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Corinna (spelling) was very helpful in getting my recall taken care of quickly. And also helped me with transportation. For this I give a 5. I give an overall of 4 because in the past I’ve felt some suggest More

by sherrieprose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
Sep 09, 2024 -

Audi El Paso responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2024

Ricky, Sonia, and Ashley are the best in town in customer service. They coordinate my vehicle repair seamlessly More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Joe Negrete, Jaime Ceballos, Joe Proctor, Simply Design
Sep 09, 2024 -

Audi El Paso responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Fast and efficient, the staff is very knowledgeable and professionals. Easy to work with and felt welcomed More

by Curt4892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas, Alonso Perez, Jorge Sapien, Joe Negrete, Octavio Duran, Jaime Ceballos, Joe Proctor, Andrew Lopez, Randy Quesada
Aug 31, 2024 -

Audi El Paso responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Service department is exceptional and they explain every detail of routine and out-of-cycle services, with no pressure on recommended services if you elect to decline. The waiting area is sleek and modern w More

by Josh F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carena Apodaca
Aug 31, 2024 -

Audi El Paso responded

Hello Josh, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Great service team service advisor jennifer and manager ricky did an outstanding job in helping me fix my car. Definitely Honest and caring team. More

by Luis Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 24, 2024 -

Audi El Paso responded

Hi Luis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Professional and friendly with the customer experience the optimum goal. They provide guidance and advice as needed. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 23, 2024 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!