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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
291 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 291 reviews

September 27, 2023

Our salesmen Des was outstanding. Finance and every other employee there were just as great. Best experience I’ve ever had a dealership. More

by Mikewass253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond
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Sep 29, 2023 -

Audi El Paso responded

We're absolutely thrilled to hear about your outstanding experience with Des and the entire team! Providing top-notch service is our goal, and it's fantastic to know that you had the best experience you've ever had at a dealership. Your satisfaction is our priority, and we appreciate your kind words and trust in us. Enjoy your new vehicle!

September 25, 2023

Dealer service department completed work on my car and provided a new vehicle since no used loaners cars were not available, great job, everyone was nice and courteous. More

by jongutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas, Alonso Perez
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Sep 26, 2023 -

Audi El Paso responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 21, 2023

We went there from out of town, expecting to leave the car but didn't have to. It was awesome and they completed the work fast. Very thankful that it was done while we were there. More

by tduffey26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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Sep 23, 2023 -

Audi El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2023

Great dealership, the staffs are very professional and understanding. I took my car in for a quick flat. RICK took care of everything recommended me to change my air cabin filter. After work my vehicle wa More

by CAP Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez
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Sep 23, 2023 -

Audi El Paso responded

Thank you for choosing Audi El Paso! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Ricky is great customer service, Armando is the best Salesman. Prices are very high, need discounts. More

by erinberger79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky and Armando
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Sep 19, 2023 -

Audi El Paso responded

It's truly wonderful to hear that you had an amazing experience with Audi El Paso and that the service advisors provided awesome assistance. Thank you for sharing your glowing review!

September 15, 2023

Excellent customer service, takes pride in ensuring customer satisfaction and a timely delivery for services More

by Pjsturdivantp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina, and ricki
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Sep 19, 2023 -

Audi El Paso responded

Thank you for the Five-Star review and for choosing Audi El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 14, 2023

Took my 2021 A8 for engine light on. Tech said it was a problem with the turbo. Drove home same light came on. Need to take car again. Problem not solved More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie is very friendly
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Sep 24, 2023 -

Audi El Paso responded

Thank you for bringing this to my attention. I understand your frustration with the engine light coming on. This should not have happened. I would like an opportunity to address your concerns and to earn your business, please contact me at (915) 401-3267. I look forward to speaking with you. Jose Negrere General Manager (915) 401-3267 jnegrete@Group1Auto.com

September 12, 2023

Always helpful and not pushy. Will advise but not demand. I will use them again. More

by c.l.hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 16, 2023 -

Audi El Paso responded

Thank you for the Five-Star review and for choosing Audi El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 10, 2023

employees are very nice and dealership is very clean! Service took a while but I didn’t mind with the free wifi, coffee, and TV! More

by vanessa_victoria5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lozano Ernesto
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Sep 22, 2023 -

Audi El Paso responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 08, 2023

Awesome service department and staff, they are what keeps bringing me back to the brand. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 13, 2023 -

Audi El Paso responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

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