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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
291 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 291 reviews

October 10, 2023

The service team is genuine and always helpful. They are the true reason I return. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Oct 11, 2023 -

Audi El Paso responded

It's fantastic to hear that the service team at Audi El Paso is consistently helpful and genuine. Building a strong and positive relationship with the service staff can greatly enhance your overall experience when taking care of your vehicle. Safe travels!

October 09, 2023

From the time Matthew picked up the phone to book my appointment until the time I checked out, I was impressed. I got the initial check-in text message & another with a link to a video the technician re More

by g_removals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eunice Gonzalez
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Oct 11, 2023 -

Audi El Paso responded

It's wonderful to hear that your experience at Audi El Paso, from the initial phone call with Matthew to the check-out process, left you impressed. The added touch of receiving a video from the technician to point out something for your awareness is indeed a thoughtful and innovative approach to customer service. It's great to know that this visit exceeded your expectations and compared favorably to your experiences at other dealerships over the last six years. Safe and enjoyable driving with your well-serviced vehicle, and thank you for sharing your positive experience!

October 08, 2023

Edgar was very friendly helpful and worked very hard to help me. He stayed in contact and was knowledgeable More

by M3gr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Oct 10, 2023 -

Audi El Paso responded

We are thrilled that Edgar provided you with a friendly and helpful service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 04, 2023

Thank you to Audi of El Paso, they were quick and efficient. They called me in a timely manner and had my oil change smooth. More

by Briana Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Lozano , group1auto group1auto
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Oct 05, 2023 -

Audi El Paso responded

We are excited that Audi El Paso provided you with a quick and efficient service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

October 02, 2023

Had a great experience at the Audi El Paso dealership. Was in and out in no time. More

by Chrishewitt2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 04, 2023 -

Audi El Paso responded

It's truly wonderful to hear that you had a great experience with Audi El Paso. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Oil change was quick, staff was friendly. They even added a coupon that saved me money! More

by isaiah.starza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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Oct 04, 2023 -

Audi El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 29, 2023

Dealership is clean and staff are friendly. Even though service took longer than expected, I was updated with the status of my vehicle More

by jvmancha15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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Oct 04, 2023 -

Audi El Paso responded

I'm glad to hear that the dealership is clean, the staff is friendly, and that they kept you updated on the status of your vehicle, even if the service took longer than expected. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

Excellent customer service everytime I bring my vehicle for any service update. The staff is very professional and they always have snacks for my son! More

by anthonydelgado07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
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Oct 04, 2023 -

Audi El Paso responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 28, 2023

Great service department carina does a really good job on providing customer service thank you More

by Ferniemart50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina
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Oct 04, 2023 -

Audi El Paso responded

We are excited that Carina provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 28, 2023

Always amazing service. Very friendly and timely. Ricky and Ashley are simply the best. Highly recommend More

by DoctorRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Jaime Ceballos, Joe Proctor, Simply Design , group1auto group1auto
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Sep 30, 2023 -

Audi El Paso responded

We are excited that Ricky and Ashley provided you with an amazing service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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