Audi El Paso
El Paso, TX
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Great service and the General Manager J Negrete is outstanding and has changed the car buying culture at his Audi of El Paso! Thank the staff and GM Negrete! outstanding and has changed the car buying culture at his Audi of El Paso! Thank the staff and GM Negrete! More
I Purchased a 2017 Audi R8 from Audi Elpaso. The car was to be delivered to Las Vegas at my expense I Purchased this car from written and verbal and photo information provided by the dealership. The car was to be delivered to Las Vegas at my expense I Purchased this car from written and verbal and photo information provided by the dealership. The representation of this car was totally incorrect and I believe intentionally misleading.When the car arrived I found the front grill broken the drivers window does not function the dash was separating and bubbling.A Small scratch turned out to be a cracked panel. The interior had ripped bank deposit forms and old lottery tickets. It had a bad smell as well. No one ever attempted to clean this interior from the previous owner The entire exterior has dried in water spots .. I intend to notify Audi corporate with the names of the employees that helped me along the way. Audi ElPaso is a bad group to represent the Audi brand. Avoid these folks if possible More
Went in for oil change, 4 hrs later warning light stayed on, returned and was told needed seals on engine as it was xxxxxxx air. Thousands to fix. Car was fine going in a nice this!!’ Terrible dealership on, returned and was told needed seals on engine as it was xxxxxxx air. Thousands to fix. Car was fine going in a nice this!!’ Terrible dealership More
Called Audi of El Paso and spoke to Sonya, she was so friendly, knowledgeable, and professional…..I had a musty smell in my AC, so I brought my vehicle in. Sonya is so pleasant and easy going…..after my friendly, knowledgeable, and professional…..I had a musty smell in my AC, so I brought my vehicle in. Sonya is so pleasant and easy going…..after my vehicle was completed I spoke to Ricky, Ricky is always pleasant, friendly, and explains everything in layman’s terms. Ricky is an exceptional employee and an asset to Audi. Both Sonya and Ricky are a pleasure to work with…..I highly recommend Audi of El Paso. More
Very experienced service reps. Service on my vehicle is kept updated. Vehicle is always ready when they inform you of how long it would it take Service on my vehicle is kept updated. Vehicle is always ready when they inform you of how long it would it take More
Easy transaction, manager make sure you get all the attention and respect a customer deserves, will come back to this dealer for future transactions. attention and respect a customer deserves, will come back to this dealer for future transactions. More