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Audi El Paso

El Paso, TX

4.8
239 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 239 reviews

July 18, 2023

Friendly, not pushy. Explained everything about the vehicle. I was allowed to take it for a good test drive, and customer service has been excellent. More

by Jfreisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Alcazar
Jul 21, 2023 -

Audi El Paso responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Connie was Very attentive, she helped me out right away and made sure I didn’t wait long. More

by Lupe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 19, 2023 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it!

July 08, 2023

Paul was awesome. He took his time to explain what my car needed and what was being done. He provided me with timely updates and provided amazing customer service. More

by Alfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 08, 2023 -

Audi El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 09, 2023 -

Audi El Paso responded

Ensuring your satisfaction is Audi El Paso's ultimate goal and we are pleased to know that Paul provided an amazing service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 08, 2023

Great Service. Employees always recognize every returning and greet them with a warm welcome to Audi El Paso. Thanks to Ernie, Ricky and Sonya for your great suppor More

by robertmajette2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Ernie and Sonya
Aug 08, 2023 -

Audi El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 09, 2023 -

Audi El Paso responded

Audi El Paso is very grateful for your patronage and is very pleased to hear that Ernie, Ricky, and Sonya could provide you with an exceptional service experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

June 26, 2023

I drive an hour to have my A4 serviced. It's a first class operation. Great people giving great service. More

by Robert Silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
Jun 27, 2023 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 13, 2023

Paul in service was amazing! He took the time to explain their findings and detailed everything they did to fix the issue. Thank you Paul!!! More

by lelorduy720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Jun 16, 2023 -

Audi El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

My past experiences with Audi of El Peso, were not good. This experience I had was night and day difference. I was kept informed and giving a quote shortly after dropping off the vehicle. The original part More

by Prieto.af
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Ashley, Sonia, Carina , group1auto group1auto
Jun 16, 2023 -

Audi El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 09, 2023

Had a perfect buying experience with Audi of El Paso. It is so wonderful to have sells staff to return calls and do as they promise. So frustrated with another car manufacturer that does not return phone More

by smblanto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Negrete
Jun 15, 2023 -

Audi El Paso responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2023

Nice place. Paul at the customer service Dept is a good guy. Good follow up More

by SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 05, 2023 -

Audi El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 31, 2023

They were able to assist me with the sale of an Audi from across the country. Everything went smoothly. More

by jjshuteyiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Quesada
Apr 03, 2023 -

Audi El Paso responded

Hi Jjshuteyiii, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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