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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
229 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 229 reviews

October 07, 2024

The check in personnel was courteous and polite and took care of my car with professionalism More

by hheadmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio
Report | Print
Oct 26, 2024 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Ricky and his team went above and beyond to get our car fixed, it was a great experience. More

by mrs.misquez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Oct 12, 2024 -

Audi El Paso responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 06, 2024

High quality service staff is highly professional. I love coming to Audi to obtain service for my car. More

by Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Oct 12, 2024 -

Audi El Paso responded

Hi Alejandra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Great fast, honest, dependable, friendly service. Will return for future maintenance service. All staff members were great. More

by quyen_c_nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rober
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Oct 12, 2024 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Thomas like always gives great customer service! ! He explains in detail and is very knowledgeable about what he is doing. More

by dgalvan31682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Thomas.
Report | Print
Oct 06, 2024 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Thank you to Thomas who stepped up, answered all of my questions and was ready "to go" at 7:30 this morning! Even though I did not have an appointment to get my oil changed, Thomas still had me out of th More

by sivilla1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Silva
Report | Print
Oct 05, 2024 -

Audi El Paso responded

Hi, we're happy you found Thomas to be so supportive during your experience here at Audi El Paso. Thank you, and have a fantastic day!

September 23, 2024

Everything was pretty awesome and the service is 5 stars. All the services were done and explained. More

by rjgarzam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 28, 2024 -

Audi El Paso responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2024

Service personnel were kind and knowledgeable. The waiting room was clean and well stocked with snacks and drinks. Very welcoming experience More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 28, 2024 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

ceci and team were solid and they deserve a ton. I will be back in a few months More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceci
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Sep 22, 2024 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2024

Friendly staff but waiting over 4 hours just for an oil change is a bit ridiculous especially when you have an appointment. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Sep 28, 2024 -

Audi El Paso responded

A. Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Jose Negrete General Manager jnegrete@Group1Auto.com

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