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Audi El Paso

El Paso, TX

4.8
239 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 239 reviews

August 31, 2023

Great service and work gets done very quickly, also employees are very helpful and courteous. More

by Celso Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Sep 04, 2023 -

Audi El Paso responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

Great service department. Paul went above and beyond to ensure my services were done and that repair that I needed was done as quickly as possible. More

by thehank2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Sep 06, 2023 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it!

August 30, 2023

Amazing service. Plus since you need to leave your car, they will get a LIFT or URBER for your back and forth. Ricky has excellent Costumer service skills. Thank you More

by tony.garduno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez
Sep 07, 2023 -

Audi El Paso responded

Thank you for acknowledging Ricky’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

August 28, 2023

Very nice service since the moment I left my vehicle. The service representative offered me drinks and got my ride back home very quick. When I picked up my vehicle he also offered me some additional ser More

by Carolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service
Sep 10, 2023 -

Audi El Paso responded

Thank you for choosing Audi El Paso! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 28, 2023

The Audi team where great from start to finish! Jose the GM was a pleasure to work with and understood what I was trying to accomplish with my vehicle. His sales team (Eunice) delivered the vehicle More

by Luis R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eunice 5 Stars, Daniel Casillas, Joe Negrete, Randy Quesada
Sep 10, 2023 -

Audi El Paso responded

Congratulations on your new vehicle! Ensuring your satisfaction is our ultimate goal and we are delighted to know that our sales team delivered an awesome experience! We look forward to the opportunity to assist you again in the future.

August 25, 2023

Thank you Paul S. for all your help, getting my car serviced in a timely manner More

by franciscobaca30
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Aug 30, 2023 -

Audi El Paso responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 17, 2023

Excellent friendly service and constant communication. All questions were answered with a friendly smile. They even washed the car for me More

by annemariecheroke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Sep 03, 2023 -

Audi El Paso responded

Thank you for the Five-Star review and for choosing Audi El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 16, 2023

Although I didn’t get everything I wanted, the customer service was great and I would definitely recommend. More

by Ron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin did an excellent job. , Daniel Casillas
Aug 19, 2023 -

Audi El Paso responded

Hello Ron, we appreciate you taking the time to leave us this feedback.

August 15, 2023

Everything is always amazing. Best dealership experience, and service department is also the best! I would recommend More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Desmin, Ricky, Daniel Casillas, group1auto group1auto
Aug 18, 2023 -

Audi El Paso responded

We're glad you had such a wonderful experience with us!

August 12, 2023

Very accommodating, got me in next day for oil change. Dealership service department is prettiest I've ever seen. RICKY was very helpful, got my vehicle in and out very quick, even having to get parts f More

by drpuppy0041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez, Service Dept
Sep 21, 2023 -

Audi El Paso responded

Thank you for choosing Audi El Paso! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Ricky and his dedication to providing you with an excellent service experience. We look forward to your next visit!

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