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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
239 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 239 reviews

November 04, 2023

Great Service very professional Friendly environment great device very professional with inspection of vehicle very fast More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio
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Nov 07, 2023 -

Audi El Paso responded

We are thrilled to hear that you had a great professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

"I had a fantastic experience at Audi El Paso service department. From the moment I walked in, the staff was friendly and attentive. They took the time to explain the service my car needed and provided a More

by Luis L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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Nov 06, 2023 -

Audi El Paso responded

It's wonderful to hear that you had a fantastic experience at Audi El Paso's service department. Excellent customer service and a smooth car servicing process can make all the difference in ensuring a positive experience. Thank you for sharing your positive experience.

October 27, 2023

I like how you drive in and they take care of your car right away More

by karinaluna981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 31, 2023 -

Audi El Paso responded

It's great to hear that you appreciate the efficiency of driving in and having your car taken care of right away. Quick and convenient service can make the maintenance process much more convenient. Your feedback is valued!

October 27, 2023

Awesome people, they always give me the works every time I go wi an issue More

by angieransom66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 31, 2023 -

Audi El Paso responded

It's great to hear that you've had an awesome experience with the people at the place you go to for service. Consistently receiving thorough and attentive service can make a big difference when addressing issues with your vehicle. Your satisfaction is important!

October 24, 2023

Me gustó la puntualidad y profesionalismo de los empleados así como la limpieza y comodidad de la sala de espera. Gracias. More

by Polo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 01, 2023 -

Audi El Paso responded

La puntualidad, el profesionalismo y una sala de espera limpia y cómoda son factores importantes para crear una experiencia de servicio positiva. Nos alegra saber que tuvo una experiencia tan buena y le agradecemos que se haya tomado el tiempo para compartir sus comentarios. ¡Gracias por sus amables palabras!

October 23, 2023

A very nice experience and love the professionalism of staff. The lobby was very inviting and comfortable. More

by mnares1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermano
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Oct 25, 2023 -

Audi El Paso responded

We are delighted to hear that you had a very nice experience and appreciated the professionalism of the staff at Audi El Paso. A welcoming and comfortable lobby adds to the overall experience. Your positive experience and feedback are valuable!

October 20, 2023

One of my favorite Audi dealers. I’ve moved many times due to military service and Audi El Paso has by far been the best! More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 24, 2023 -

Audi El Paso responded

It's wonderful to hear that Audi El Paso stands out as one of your favorite Audi dealers, especially considering your experience with various dealerships due to military service-related moves. Exceptional service and a positive experience are always appreciated, and it's great to know that Audi El Paso has been the best for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

Excellent service and Customer care! My car was ready on time, all details were explained by the Service Consultant Carina. The facility and waiting lobby it’s excellent More

by Raul G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultan Carina
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Oct 20, 2023 -

Audi El Paso responded

We are glad to hear that you had an excellent service experience at Audi El Paso. Carina's clear communication and the facility's amenities contributed to your satisfaction, and it's great to know that your car was ready on time. Your positive feedback is valuable in maintaining our high standards of customer care.

October 10, 2023

The service team is genuine and always helpful. They are the true reason I return. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Oct 11, 2023 -

Audi El Paso responded

It's fantastic to hear that the service team at Audi El Paso is consistently helpful and genuine. Building a strong and positive relationship with the service staff can greatly enhance your overall experience when taking care of your vehicle. Safe travels!

October 09, 2023

From the time Matthew picked up the phone to book my appointment until the time I checked out, I was impressed. I got the initial check-in text message & another with a link to a video the technician re More

by g_removals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eunice Gonzalez
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Oct 11, 2023 -

Audi El Paso responded

It's wonderful to hear that your experience at Audi El Paso, from the initial phone call with Matthew to the check-out process, left you impressed. The added touch of receiving a video from the technician to point out something for your awareness is indeed a thoughtful and innovative approach to customer service. It's great to know that this visit exceeded your expectations and compared favorably to your experiences at other dealerships over the last six years. Safe and enjoyable driving with your well-serviced vehicle, and thank you for sharing your positive experience!

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