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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
347 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 347 reviews

October 12, 2025

Great customer service! ! Took my car for maintenance today they did an amazing job and was quick More

by jharises1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Daniel Casillas, Alonso Perez, Jorge Sapien, Jaime Ceballos, Joe Proctor, Simply Design , Andrew Lopez, Randy Quesada, group1auto group1auto
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Oct 15, 2025 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Great service! Ricky kept me informed at all times and my vehicle was promptly fixed. More

by claudiaochoa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez
Report | Print
Oct 15, 2025 -

Audi El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Ricky (the service advisor) was excellent! Five stars for this service advisor! He kept me updated throughout the service and even went out of his way (stayed late) to make sure I received m More

by jolopz23
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Oct 04, 2025 -

Audi El Paso responded

Hi, we're happy you found Ricky to be so supportive during your experience here at Audi El Paso. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2025

First service advisor was not very friendly and was unable to help me with my vehicle’s issue. She had to get another advisor and this second person was cordial and helped me. More

by Martinlo6416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Thomas from the Service Dept.
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Sep 21, 2025 -

Audi El Paso responded

Hi! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2025

Always good with Service, follow up, and communication. Will provide Ubers to and from the dealership if a service time requires the customer to not wait. More

by Kearbey4
Recommend Dealer
Yes
Employees Worked With
Jennifer Robers
Report | Print
Sep 22, 2025 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! Thank you again, and have a fantastic day!

September 17, 2025

Always a great experience when I visit El Paso Audi. Thomas goes above and beyond every time. More

by LexieSarate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Sep 18, 2025 -

Audi El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2025

Quick, and great service! All the service reps and techs are so knowledgeable and beyond helpful. Highly recommend for service and parts. More

by adsanchez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Thomas
Report | Print
Sep 14, 2025 -

Audi El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 12, 2025

Very professional personnel, good attitude and helpful, thanks you for be a nice dealership see you soon More

by rutiagafamoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio
Report | Print
Sep 14, 2025 -

Audi El Paso responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Service representative was friendly and attentive. Service received was excellent. I will visit again when need be More

by Ymirish58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas
Report | Print
Sep 09, 2025 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2025

Awesome service rep kept me informed through the entire process “Jennifer Roberts” look forward to my next service More

by troy.crittendon07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Sep 07, 2025 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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